Gone into administration
Gone into administration
4.6
Excellent
662 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Ripple Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
I hummed about this one before…
I hummed about this one before eventually not investing. I could easily have got done but usually for a lot of the projects I wasn't quick enough in deciding. That is probably why because it felt like a pressure sell....invest now or miss out. Disgusted really from the comments what has happened.
Just read thrives renewable said that…
Just read thrives renewable said that there sorry to hear ripple gone under that no payment has been made to them either from Ripple or the coop. There looking forward to dealing with one or the other but at moment there continues with build on there own. Why hasn't ripple sorted a deal
Scanners!
Could not make my final payment. Just checked their reviews and have found out they have gone bust. Thanks for telling us no doubt I would have lost my investment. The Directors would be well cared for got scam written all over it. Have had no return on my investment.
Company details
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Website
www.rippleenergy.com
All reviews
662 total • Write a review
Showing 61 - 70 of 658 reviews
RR
Abysmal communication
What went wrong? In may 22 I paid my £25 reservation fee and received regular emails until 15/11/22 (titled, "3 things before project 3). Since then NOTHING. Not even the announcement of project 3, and no email invitation to buy the shares that I had reserved. So I missed that opportunity, thank you so much! Since then, more NOTHING. By chance I checked your website today and lo and behold Project 4 reservations were closed in nov, and share buying notifications were due out early Dec, so no doubt I have missed them as well, all because of your non existent communications. Your customer service and my experience of your company could not possibly be worse. Since this issue has been since Nov 22 I cannot date it.
Date of experience: December 9, 2023
RR
Joining Ripple
We joined Ripple when it was just an idea - that of a community owned energy provider. This seemed to be a better solution than leaving all the job to the big corporations. You need to be patient as setting up a new site takes time and unforeseen delays are bound to occur. Once the site really gets going the our account has run like clockwork. Once Ripple had renegotiated the production payments in line with escalating energy prices the returns are very good. Our monthly payment to our energy provider have been set at £1 for some time now thanks to Ripple basically paying the bill.
Date of experience: December 9, 2023
p
paul
US
Very poor comunication
My partner invested in Derill Water Solar Park with Ripple and the communication has been awful, I don't think we have received communication as to what is happening for over two months. The "community forum" boards are left totally unanswered by Ripple and it does make you totally question the company
Date of experience: December 7, 2023
K
Keith
US
Do not believe the hype
Just been informed Kirk Hill delayed again, 99% likely to miss the April deadline for generating electricity. Very poor project management & blaming every stakeholder for the delays apart from themselves. Think twice before handing your money over.
Date of experience: November 18, 2023
PM
Curious
Hi I've been reading about how your company works so I was wondering whether British gas is one of your partners as I'm with British gas if so would I be able to stay with them and still invest in your company. Regards Pete
Date of experience: November 15, 2023
SS
Pioneer & Early Adopter
Been in from the start, delighted to see how things have grown. My share from Graig Fatha has financed the running of my EV for 12 months now. Good for the Earth, good for the Soul! Excellent customer support from Ripple.
Date of experience: October 28, 2023
AW
Great progress at Kirk Hill
Great progress at Kirk Hill. Very satisfying to observe.
Date of experience: October 27, 2023
B
Bonny
US
A good investment for the soul as well as the planet
Investing in Ripple to generate clean, cheap, home-grown electricity has been a joy from start to finish. A quick and simple process, with great communication from the team throughout. We're at a really exciting stage with the turbines being constructed at Kirk Hill. Love the regular, wind-swept video updates from Jamie on site. They clearly picked a windy spot! The saving will start to kick-in from early 2024 and continue for decades even if we move. So cheaper, more convenient, and longer-lasting benefits than installing your own solar panels. So all good - very proud to be part of the Ripple club.
Date of experience: October 27, 2023
C
It makes sense and makes me happy!
Ripple have enabled me have my own wind turbines and solar panels. No need for a garden or a roof. No costly installation or maintenance at my home. All servicing, maintenance and insurance etc. included ! A brilliant idea being facilitated by a brilliant company. My energy is transferable if I move home and its transferable to my family when I die. Its great knowing all the electric coming to me is green and mostly produced by my ( cooperatively owned) equipment. My energy account is like a virtual battery too! Well worth a little patience for the projects to be built. Thanks to all the staff at Ripple Energy... Live long and prosper!
Date of experience: September 28, 2023
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