Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Natalie was so helpful in our future let. She knew we were on holiday and we’re dying to find out if everything had gone through ok, and it did. Fabulous friendly service, would highly recommend. Thank you Natalie Julie and David Reid xx
Great help. I’m new to it all, Megan was so helpful and explained everything great. Thanks so much.
I have received first of all excellent service from the team. Each time I have called or emailed the staff have been amazing, helpful and friendly and gave support and advice throughout the procedure which I have never used before . I could not thank them enough for everything especially Dominic !! who helped me above and beyond !
I am very disappointed with Rightmove their customer service team just does not get back to you, I have been emailing them for over a week now as there is an error on my house description on their site and no one gets back to you at all! I must have sent over 30 emails plus my estate agents have been emailing them and calling them too with no avail. Does anyone know a number I can contact them on as I am getting really fed up with the situation.
Was experiencing a problem with request to remove my property details from your website. Your customer service team have been very helpful in assisting with my request and trying to get it removed. Have now finally succeeded.
Megan was brilliant! Very kind and very helpful - thank you
Amy has been first class in dealing with our referencing application. Answering any questions with clarity and expertise, as well as being on the ball with following things up and completing the process in a professional and swift manner. A credit to your team! Steve Hand
