Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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www.rightmove.co.uk1,000 total β’ Write a review
They always respond quickly and are happy to help.
Date of experience: October 26, 2023
The AMAZING Lewis!!! Such great customer service!!! Efficient and professional AND so friendly!!! I can honestly say the service here has helped the process move on quickly!! THANK YOU
Date of experience: October 24, 2023
US
Saved properties to either look at or buy. Once these properties are sold, you cannot remove them from your saved folders on the site. Right move get a grip, sort your lives out and check your website. Tried to follow your instructions. But one big problem: No "select properties. Even after removing the heart on each property and refreshing the page. They are still there....
Date of experience: October 15, 2023
US
I would like for Natalie Roberts to get recognition from management due to her world class service and outstanding mannerisms. She was very helpful and went above and beyond to assist with all queries. Natalie was very proficient and had great attention to detail and managed to complete everything as promised and respond back to all queries within the timescale promised.
Date of experience: October 10, 2023
Fast and efficient with friendly and helpful staff. Made the process very smooth! Thank you!
Date of experience: October 10, 2023
As an Agent, I can't wait for the day when Rightmove are gone. Money grabbing and no clear pricing structure which agents can see. Minimum fee is around Β£23000 for a single office, More than the two newspapers I had available combined.
Date of experience: October 10, 2023
Just the place for all house hunting requirements, love the way it all just works and can save what you like to check on.
Date of experience: October 5, 2023
