Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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www.rightmove.co.uk1,000 total β’ Write a review
Had a great experience with Maddie at Rightmove. She was extremely pleasant and professional and helped me to resolve my issue with minimum fuss.
Date of experience: May 28, 2025
MINUS 10000, WEBSITE GENERATES CRAP EVERY VISIT !!!!! ALL THEY HAVE DONE SINCE REVAMP IS KILL IT ? GET YOUR TECH GUYS TO LOOK AT ZOOPLA TO SEE HOW A GOOD SITE WORKS
Date of experience: May 21, 2025
Your Move Darlington Both my husband and I were introduced to Hannah and David, at our home to evaluate our house for selling, they were very professional. We were then passed into the save hands of Sharon, she has kept us updated, answered our questions. She was efficient and skilful. Thank you Sharon Your Move Darlington, a great team Chloe Tadros
Date of experience: May 13, 2025
They only respond to emails when it benefits them.
Date of experience: May 3, 2025
US
Our house has been listed for just over a week with an incorrect property sale history on the main page, and despite repeated efforts to get it corrected via our estate agent, it is still wrong. The Rightmove data quality team removed our house photos from a neighbourβs sale history on a linked postcode search page. But our neighbourβs house sale history is still showing on the main Rightmove page for our house.
Date of experience: May 1, 2025
