
Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and high-quality products, particularly the air vests. Reviewers highlight the fast response times and knowledgeable staff who provide personalized assistance, making the purchasing process smooth and enjoyable.
Many express satisfaction with the fit and quality of the vests, noting that the guidance received was accurate and helpful. However, some customers report issues with sizing and delays in receiving their orders, particularly concerning specific colors or models. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many stating they would recommend the company for its great service and product selection. Overall, Ride EquiSafe is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 426 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 11 |
| Oct 24 | 4.7 | 11 |
| Nov 24 | 4.7 | 14 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 4.5 | 8 |
| Feb 25 | 4.9 | 8 |
| Mar 25 | 5.0 | 8 |
| Apr 25 | 4.7 | 12 |
| May 25 | 4.5 | 17 |
| Jun 25 | 5.0 | 10 |
| Jul 25 | 4.8 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 426 most recent reviews.
“Above and beyond fantastic customer service”
“The company shipping was great”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −1% | 426 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.0 out of 5 (fair) | 3.8 out of 5 (good) | — | 25 |
Bottom line: Ride EquiSafe is #3 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 4.6).
426 reviews of Ride EquiSafe. Filter by what matters to you.
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I was supposed to receive my package yesterday but it never arrived. So I cannot rate the item.
The owner who is supposed to be an expert in fitting vests has no idea how to size customers. In addition she sent the wrong cartridge with the vest which might have caused a serious injury to the end user. Not to mention that the owner is uncooperative and rude in her dealings with customers. Rider beware! Using this business can cost you your life!
It was not clear when I purchased a helmet that it was not refundable. I contacted the company to exchange the helmet the day after I received it and was told it was NOT REFUNDABLE. Now I have an unworn helmet that is not fit for riding because it is too large. Would have NEVER EVER purchased if it was clear that it was not refundable. It is critical that helmets fit appropriately, if a company is going to sell helmets, there should certainly be accommodations for ill-fitting gear.
I was told that I would get the vest I ordered within a week. I signed up for shipping updates and when I didn't receive any after 3 days, I contacted the rep. The label had been created but it had not been actually picked up for shipping. After 2 weeks I am still waiting to receive it.
Order was incorrect. The wrong item was sent and although it was corrected, it took a while for the correct shirt to be sent. It was for a birthday gift and I had to buy something else… Also the pants I ordered were not correctly marked. They claim to be a size 6 women’s in US sizes and they were more like a double zero. Not the vendor‘s fault but… She admitted that they were very very small and would not take them back because they were final sale. That’s basically the same thing as claiming some thing is red and when it arrives it’s pink. Really terrible customer service… Appalling actually. I will never shop there again and will be posting on social media about the problems I had as well as yelp. People should be warned that this vendor is unreasonable and unkind.
You sre asking me to review your product I haven't even received the yet!! It has been over a month! Get real...
Two weeks have gone past and my package is still missing. I’ve made two inquiries about its location. I’ve been assured they are looking for it. But no offer to refund my money or ship the needed cartridges for my air vest. But I keep receiving multiple requests to review the products I received…. Frustrating. While I will acknowledge that it is UPS that has lost the product it would be nice if EquiSafe would assist me and take the issue up with them.
One of the worst experiences of online shopping and online support in a long Time. I order almost everything o line these days due to so many stores being short staffed and or having inventory problems. When I had pointed out that the shipping promise on the website was inaccurate, that was just fixed, without helping me and the issue it created. When then the item wasn’t as it was described and shown on the website I wasn’t even offered a return label. I spent more time reaching out to the customer service team and not getting any help from their end. This is truly frustrating and disappointing, especially, because I have kept a very positive and upbeat attitude when communicating
Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
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