Ride EquiSafe reviews & trust report

Shannon Lupton

1 review

May 21, 2025

disappointed…

Sally Henriksen

1 review

Dec 28, 2023

They sent the incorrect shirt

They sent the incorrect shirt, thus I had to make an extremely inconvenient trip to the post office during the height of the holiday rush. The correct shirt wasn’t expressed mailed, so it arrived right before Christmas, leaving little time to wrap it. I live on a busy road where items in my mailbox have been stolen, so I am unable to just pop a return item in it

Trisha Potter

1 review

Oct 23, 2023

Good and not so good experience

First off I love my air vest and Catherine was wonderful and knowledgeable to deal with which made my personal experience pretty good. The only bummer was the fact that the air vest myself and a client ordered strictly due to having a pocket the maker decided to not make anymore. No one told us that or Catherine from my understanding which was annoying but I still like the vest so kept it. However it’s alittle tricky getting off my horse without digging the canister into my saddle. However the biggest disappointment was that when the rep showed up there were no sizes available for most of my clients to try on in the body protector. There were lots of air vest options but a lot of my clients weren’t interested in those initially. I have one client that have now had to send her body protector back going on the second time due to the “sizing chart” still not being accurate. A problem that could have been solved had we just had vest to try on. Plus the cost on shipping my client has had to pay as well is making just trying to get a vest much more expensive. We were also told there would be cheaper options in the $400 range and the rep showed up with only the most expensive options which my clients weren’t prepared for either and immediately upset a few ppl who were planning on only spending the $400. Yes of course they could have tried to order something off the website but as you can see the sizing can be tricky which is why we were all hoping to take advantage of trying stuff on. Overall I think if our rep and some more training on fitting and would have brought more stuff for my clients to try on we likely wouldn’t have had many issues.