My experience
Everybody was very very helpful, gave me some great tips! I loved all of the opinions from everyone.

Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and high-quality products, particularly the air vests. Reviewers highlight the fast response times and knowledgeable staff who provide personalized assistance, making the purchasing process smooth and enjoyable.
Many express satisfaction with the fit and quality of the vests, noting that the guidance received was accurate and helpful. However, some customers report issues with sizing and delays in receiving their orders, particularly concerning specific colors or models. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many stating they would recommend the company for its great service and product selection. Overall, Ride EquiSafe is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 426 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 10 |
| Sep 24 | 5.0 | 11 |
| Oct 24 | 4.7 | 11 |
| Nov 24 | 4.7 | 14 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 4.5 | 8 |
| Feb 25 | 4.9 | 8 |
| Mar 25 | 5.0 | 8 |
| Apr 25 | 4.7 | 12 |
| May 25 | 4.5 | 17 |
| Jun 25 | 5.0 | 10 |
| Jul 25 | 4.8 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 426 most recent reviews.
“Above and beyond fantastic customer service”
“The company shipping was great”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −1% | 426 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.0 out of 5 (fair) | 3.8 out of 5 (good) | — | 25 |
Bottom line: Ride EquiSafe is #3 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 4.6).
426 reviews of Ride EquiSafe. Filter by what matters to you.
Everybody was very very helpful, gave me some great tips! I loved all of the opinions from everyone.
@ Upperville/LOudoun Katherine was so educated on safety vest options and had many to try on. The wisest thing she told us is that your vest has to fit correctly and rider need to like the look and feel comfortable. Otherwise, the vest wouldn’t be used. It’s a purchase I didn’t really want to make but i feel good about it due to Katherine’s knowledge and knowing we were briefed on all options. She was wonderful!!
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Fabulous company! I accidentally ordered the wrong size jacket (as a gift, delivered to a different city from where I live). The company was very understanding and worked with me while I had the jacket delivered to me and then back to the store. The product is exactly what my relative wanted - very light weight and perfect for this summer’s heat! Thank you Ride EquiSafe!!!!! I’ll be ordering again!!!
Very pleased with the service I received. When I wrote in to inquire about an order I’d recently placed I received a prompt response and assistance adjusting my order so I got the product I needed as quickly as possible. The product fits the way I need it too, and I’m satisfied with the quality. Would definitely consider for future purchases.
Happy with the vest, hardly know I’m wearing it!
Helpful...informative and great selection on vests and clothing!
Quick ship and customer service is great.
I worked with Catherine and she was beyond helpful. Answered all my questions, gave multiple recommendations and explained each one so I understood why she was recommending it. Once I received my vest she followed up with a video call to ensure the fit was correct and answer any last questions. She was a pleasure to work with and I highly recommend her and the company for your riding safety needs.
I could not be more satisfied with the exceptional service we received from Catherine at Ride EquiSafe. I had a general idea as to which product we wanted for our 10yr old daughter. Catherine took time to walk me through the finer points of the different vests and which one she recommended. We’re very happy with our purchase and our experience.
Working with Catherine was such a relief as I updated my gear. It seemed impossible to wade through all the opinions and options, and I’m too busy to spend much time shopping. Catherine helped with how to measure, how to pick the best products with the best fit at the best price. She made everything so simple, and I was able to grab my new XC vest and air vest and head out the weekend they arrived, with ultimate comfort and fit, no muss no fuss! I recommend using Ride EquiSafe to everyone!
Always excellent service from you guys in all communication! Never unsatisfied with the service and products in store. Got these out as fast as possible so I had extra air canisters for my vest. Thank you for always being the best!
Order was incorrect. The wrong item was sent and although it was corrected, it took a while for the correct shirt to be sent. It was for a birthday gift and I had to buy something else… Also the pants I ordered were not correctly marked. They claim to be a size 6 women’s in US sizes and they were more like a double zero. Not the vendor‘s fault but… She admitted that they were very very small and would not take them back because they were final sale. That’s basically the same thing as claiming some thing is red and when it arrives it’s pink. Really terrible customer service… Appalling actually. I will never shop there again and will be posting on social media about the problems I had as well as yelp. People should be warned that this vendor is unreasonable and unkind.
Excellent help finding the right air vest! Thank you!!!
Excellent service. We scheduled a virtual fitting to find an air vest that would be safe yet would pass the style test for a finicky teenager. The owner talked me through the options and then spoke directly with my daughter to understand what she was looking for. She emailed me with choices that would best fit within those parameters. The one we chose arrived quickly and fit just right. Couldn't ask for more.
Excellent customer service!!
Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
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