Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely.
Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and high-quality products, particularly the air vests. Reviewers highlight the fast response times and knowledgeable staff who provide personalized assistance, making the purchasing process smooth and enjoyable.
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Many express satisfaction with the fit and quality of the vests, noting that the guidance received was accurate and helpful. However, some customers report issues with sizing and delays in receiving their orders, particularly concerning specific colors or models. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many stating they would recommend the company for its great service and product selection. Overall, Ride EquiSafe is viewed favorably by the majority of its customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
426
100%
-0.1
● Low
4.8 / 5 overall
=
426 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7▼ 0.1
12-month avg
4.8
All-time
4.8
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
10
Sep 24
5.0
11
Oct 24
4.7
11
Nov 24
4.7
14
Dec 24
5.0
3
Jan 25
4.5
8
Feb 25
4.9
8
Mar 25
5.0
8
Apr 25
4.7
12
May 25
4.5
17
Jun 25
5.0
10
Jul 25
4.8
6
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 426 most recent reviews.
Top praiseof 404 positive reviews
Customer service38%
152 mentions
Helpful support22%
90 mentions
Fast & efficient19%
77 mentions
Delivery15%
61 mentions
“Above and beyond fantastic customer service”
On “Customer service” · Jul 15, 2025
Top complaintsof 16 negative reviews
Shipping25%
4 mentions
Returns13%
2 mentions
Customer service13%
2 mentions
“The company shipping was great”
On “Shipping” · Mar 14, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
The customer service was excellent. I have recommented RideEquiSafe to other riders.
The Penelope fits perfectly and is extremely comfortable. I wish the pocket opening was larger. It's difficult to get my hand in it to retrieve treats.
Catherine took the time to call me to discuss vest options and sizing and later did a video call to confirm the vest fit correctly. I am new to airvests so she pointed me in the correct direction for what I needed as a hunter/jumper rider. When the vest didn't fit quite right, she quickly mailed out the better size after I returned the original one. This was all complicated by me being in Canada making shipping more difficult but she was able to arrange shipping anyway.
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The representative was very helpful and informative. She knew her product and advised me ask to which vest was going to work best for me.
The product arrived in a timely manner maybe a few days. It was well represented in the box wrapped in beautiful silk paper.
The knowledgeable owner promptly answered my question about which size cartridge to purchase for my daughter's air vest. She's away at college and I wanted her to have 2 back up cartridges in her tack trunk for competitions.
Ride Equisafe is extremely knowledgeable when it comes to equestrian safety! I went in not knowing whether I wanted an air vest or a hard vest, and I didn’t get pressured into either one but instead given the facts so I could make an informed decision. I love the vest I ended up with!
Catherine was so helpful in answering all of my questions and making sure the airvest and jacket fit perfectly. She is extremely educated about her products and was available morning, noon and night with various answers to questions. She also made sure to get me gear I. Short turn around so my daughter could ride safe for show the next weekend.
I highly recommend Ride EquiSafe for all of your horse jumping safety needs!
Sincerely, a loving mother of horse jumper
Catherine and RideSafe are the only address you need for safety
Catherine could not have been more helpful and kind. I was looking for a protective vest (having just broken a rib from another fall) and I probably asked the newbie questions and kept finding other questions. Catherine was patient and so knowledgeable and really gave me the advice I needed. By no means a hard sell and I believe she would have spent as much time with me as I needed, even if I did not buy. With all the internet options and "advice" posts, it was a breath of fresh air to have someone honestly give me the low down on what I needed, given my riding experience, age and "anxiety". I got the vest yesterday evening and Catherine made time for me today (the next day) -- I just got off a video call with her to show her the vest and to make sure that the vest I bought was the right fit. I started the process on July 18 and have my vest today, August 18 (all time was my doing -- asking questions and needind a delay in delivery). I cannot say enough good things about Catherine and RideSafe. Wonderful experience.
The manager Michelle is the BEST in the business. She really understands the clientele amd her product line.
If I owned the company I would make sure I never lost her as a Key Employee.
Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely.
Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.