Review summary

Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
Great communication

Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice

AA
Great service

Great service! Friendly staff

FB
On time and delivered with no fuss and…

On time and delivered with no fuss and a pleasant attitude. What more do you need.

c
Highly recommend Rhenus delivery

Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful

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Information provided by various external sources

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All reviews

1,000 total β€’ Write a review

Showing 811 - 820 of 996 reviews
JW
5 out of 5 stars

The delivery guys were amazing.

The delivery guys were amazing. So helpful. No damage

Date of experience: May 13, 2025

S
5 out of 5 stars

So professional

So professional. Polite. Organised. Tidy. On time. Great communication. A *

Date of experience: May 13, 2025

N

NP

US

5 out of 5 stars

Good time slots

Good time slots. Contacted me. Polite

Date of experience: May 13, 2025

c
5 out of 5 stars

Very helpful

Very helpful

Date of experience: May 13, 2025

c
5 out of 5 stars

The two gentlemen that picked up my…

The two gentlemen that picked up my mattress were extremely polite

Date of experience: May 13, 2025

my
5 out of 5 stars

extremely friendly and professional…

extremely friendly and professional drivers superb customer service

Date of experience: May 13, 2025

GT
5 out of 5 stars

Excellent service

Excellent service each time the different team came to my home they were very friendly and polite. They respected my property by delivering the items without causing any damage to walls etc. Very happy with the service and would recommend.

Date of experience: May 13, 2025

rb
5 out of 5 stars

Above and beyond

The tracking was good and simple to use. Got updates from start to finish. Got a time slot on my chosen delivery day. Got a phone call shortly before delivery and the female carried through garden to where I wanted it. Very helpful and polite

Date of experience: May 13, 2025

J
5 out of 5 stars

Easy return

Easy return, friendly gentleman

Date of experience: May 13, 2025

JB
5 out of 5 stars

Very polite and great service.

Very polite and great service.

Date of experience: May 13, 2025

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