Great communication
Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice
4.7
Excellent
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Review summary
Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service
Great service! Friendly staff
On time and delivered with no fuss andβ¦
On time and delivered with no fuss and a pleasant attitude. What more do you need.
Highly recommend Rhenus delivery
Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful
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Showing 11 - 20 of 996 reviews
A
Angie
US
Delivery within the time given
Delivery within the time given. Driver phoned shortly before arrival to confirm where our house was and best way to get up our steep narrow driveway. Two lovely ,cheerful, courteous men collected two mattresses and took care to wrap them and strap them in the lorry. Excellent π
Date of experience: July 11, 2025
GR
Delivery people were helpful andβ¦
Delivery people were helpful and friendly.delivered on time.
Date of experience: July 10, 2025
SQ
Impressive performance
The young girl and guy who delivered our very heavy items were superb. The ease in which they carried the packages to the first floor (lift was out of order) was very impressive. They took care not to damage the property, delivered with speed,efficiency, a smile and on time. Updated us on timescale every step of the way. A credit to the company. Would definitely recommend using them. Thank you
Date of experience: July 10, 2025
TF
Nice friendly guys
Nice friendly guys, on time, quick, and items in perfect condition.
Date of experience: July 10, 2025
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