The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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No description available yet.
Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 931 - 940 of 996 reviews
DS
Excellent service engineer new straight…
Excellent service engineer new straight away what the problem was and was easily fixed.
Date of experience: June 16, 2025
PE
Good replaced all damage parts
Good replaced all damage part leave fully operational
Date of experience: June 16, 2025
JJ
J Joseph
US
A big 👍🏼 for Peter the engineer!!!!!
When the service engineer knocked at my door I couldn’t believe that I actually remembered his name from when he last visited, which must have been 3 plus years ago. By the time he left it was very evident why. Peter was so professional and friendly and it was very obvious that he was dedicated to his work. In no time at all Peter found the problem, repaired and left me a very satisfied customer 😀
Date of experience: June 16, 2025
A
Andrew
US
The appointment was changed 3 times at…
The appointment was changed 3 times at short notice, due to illness. Whilst this is understandable, some redundancy in the staffing to allow for these eventualities would be helpful to the customer. The engineer fixed the cooker without drama. Although more information about the potential time of his arrival would be welcome.
Date of experience: June 16, 2025
O
Oliver
US
Quick and efficient engineer visit
The engineer who came to repair our dishwasher which was no longer heating up was very friendly, quick, and efficient. The overall visit took no longer than 15 minutes, with the engineer providing knowledgeable insight into the issue we had experienced and how we could prevent this in the future.
Date of experience: June 16, 2025
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