Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 891 - 900 of 996 reviews
MP
5 out of 5 stars

Washing Machine repair

Technician was very knowledgeable and knew what needs to be done t0 fix it

Date of experience: June 17, 2025

Ma
5 out of 5 stars

VERY HAPPY WITH SERVICE i RECEIVED FROM…

VERY HAPPY WITH SERVICE i RECEIVED FROM ENGINEER CALL Bobby, VERY KNOWLADGEABLE AND HELPFULL, Thanks

Date of experience: June 17, 2025

C

CJ

US

5 out of 5 stars

Helpful engineer who did a great job!

Helpful engineer who did a great job! Received a call when half an hour away, very happy with the repair and advice to keep the dishwasher running well.

Date of experience: June 17, 2025

P

Pam

US

5 out of 5 stars

Great service and quick repair

My repair was booked for Friday but had call from very nice lady who said I could have next dat, Tuesday, she confirmed time slot as my husband works works nights. Time fitted well so changed day. On day had call from engineer 15 mins before visit. The engineer was excellent, very polite and took time to explain why I had problem and let me know what parts were changed etc.

Date of experience: June 17, 2025

Me
5 out of 5 stars

Arrived during time-slot

Arrived during time-slot. Quick and efficient

Date of experience: June 17, 2025

MC
5 out of 5 stars

Very good service

Very good service

Date of experience: June 17, 2025

MZ
5 out of 5 stars

Very professional and quick

The engineer who attended was very professional, explained what the issue was. Part was ordered very quickly and engineer was back within two days. Highly recommend services

Date of experience: June 17, 2025

lM
5 out of 5 stars

Very helpful and friendly man.

Very helpful and friendly man. Communication great! Would def recommend

Date of experience: June 17, 2025

C
5 out of 5 stars

Great help

Helpful and very quick repair

Date of experience: June 17, 2025

RP
5 out of 5 stars

Great work👍🏼

Great work👍🏼 Our engineer Ian solved and fixed our washing machine with no problem! Great service all round from the phone calls to the engineers!👍🏼

Date of experience: June 17, 2025

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