The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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Technician was very knowledgeable and knew what needs to be done t0 fix it
Date of experience: June 17, 2025
VERY HAPPY WITH SERVICE i RECEIVED FROM ENGINEER CALL Bobby, VERY KNOWLADGEABLE AND HELPFULL, Thanks
Date of experience: June 17, 2025
US
My repair was booked for Friday but had call from very nice lady who said I could have next dat, Tuesday, she confirmed time slot as my husband works works nights. Time fitted well so changed day. On day had call from engineer 15 mins before visit. The engineer was excellent, very polite and took time to explain why I had problem and let me know what parts were changed etc.
Date of experience: June 17, 2025
Arrived during time-slot. Quick and efficient
Date of experience: June 17, 2025
The engineer who attended was very professional, explained what the issue was. Part was ordered very quickly and engineer was back within two days. Highly recommend services
Date of experience: June 17, 2025
Very helpful and friendly man. Communication great! Would def recommend
Date of experience: June 17, 2025
Great work👍🏼 Our engineer Ian solved and fixed our washing machine with no problem! Great service all round from the phone calls to the engineers!👍🏼
Date of experience: June 17, 2025