The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 881 - 890 of 996 reviews
PE
Excellent service
Arrived within the given timescale and proceeded to fix our washer dryer explaining to us what the problem was. Very happy with the service received
Date of experience: June 18, 2025
KH
Always very professional
Always very professional, with good customer service. However been with them 10 years, same machine and when it breaks down the wait time is long. This time was 8 days without a washing machine with 3 kids and a baby. Last time it was 2 weeks. We’ve had the same engineer visit he is so professional and efficient and helpful.
Date of experience: June 18, 2025
Mj
Did not receive phone call telling me…
Did not receive phone call telling me he was coming. Otherwise the repair went well.
Date of experience: June 18, 2025
MD
very good fixed the oven very quickly
very good fixed the oven very quickly
Date of experience: June 18, 2025
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