The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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He was very good ar his job
Date of experience: June 19, 2025
Appointments made, arrived on time, followed instructions re entry. Job diagnosed and repair completed. Polite engineer, tidied up, gave helpful advice. Good experience.
Date of experience: June 18, 2025
US
Of course! Here's a professional and positive review you can use or adapt: Today I had an engineer come out to fix my washing machine, and I was extremely impressed with the service provided. From the moment he arrived, he was polite, punctual, and professional. He worked efficiently and made sure everything was working perfectly before he left. He even took the time to offer a few helpful tips on how to maintain the machine to prevent future issues. Overall, I’m very satisfied with the service and would highly recommend this engineer to anyone in need of appliance repairs. It’s reassuring to know that there are still tradespeople who take pride in their work and genuinely care about customer satisfaction. Kind Regards Rasa
Date of experience: June 18, 2025
On time, very pleasant and completed the job with no problems.
Date of experience: June 18, 2025
The engineer arrived ahead of time and had phoned to give us notice. He was very friendly and efficient. He explained everything and fixed our washing machine!
Date of experience: June 18, 2025
Very good service very reliable knowledgeable got cooker hob fixed and working very friendly guy went above and beyond would highly recommend
Date of experience: June 18, 2025
Easy to book. Convenient appointment slot. Kept informed of engineer arrival time. Friendly, polite and professional engineer. Replaced the required part and had the washing machine up and running again.
Date of experience: June 18, 2025