Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 871 - 880 of 996 reviews
DR
5 out of 5 stars

He was very good ar his job

He was very good ar his job

Date of experience: June 19, 2025

S

Sue

US

5 out of 5 stars

On time and kept customer updated.

On time and kept customer updated.

Date of experience: June 18, 2025

Gl
5 out of 5 stars

Reliable and competent

Appointments made, arrived on time, followed instructions re entry. Job diagnosed and repair completed. Polite engineer, tidied up, gave helpful advice. Good experience.

Date of experience: June 18, 2025

R
5 out of 5 stars

Appliences repair

Of course! Here's a professional and positive review you can use or adapt: Today I had an engineer come out to fix my washing machine, and I was extremely impressed with the service provided. From the moment he arrived, he was polite, punctual, and professional. He worked efficiently and made sure everything was working perfectly before he left. He even took the time to offer a few helpful tips on how to maintain the machine to prevent future issues. Overall, I’m very satisfied with the service and would highly recommend this engineer to anyone in need of appliance repairs. It’s reassuring to know that there are still tradespeople who take pride in their work and genuinely care about customer satisfaction. Kind Regards Rasa

Date of experience: June 18, 2025

MW
5 out of 5 stars

Efficient

On time, very pleasant and completed the job with no problems.

Date of experience: June 18, 2025

CL
5 out of 5 stars

The engineer arrived ahead of time and…

The engineer arrived ahead of time and had phoned to give us notice. He was very friendly and efficient. He explained everything and fixed our washing machine!

Date of experience: June 18, 2025

C
5 out of 5 stars

Efficient service

The engineer confirmed his arrival time by phone an hour before, and then serviced the appliance. He advised on improvements and explained where we go from here. Very nice!

Date of experience: June 18, 2025

DT
5 out of 5 stars

On time

On time. Polite and efficient Repairs’s.

Date of experience: June 18, 2025

MR
5 out of 5 stars

Very good service very reliable…

Very good service very reliable knowledgeable got cooker hob fixed and working very friendly guy went above and beyond would highly recommend

Date of experience: June 18, 2025

MD
5 out of 5 stars

Easy to book.

Easy to book. Convenient appointment slot. Kept informed of engineer arrival time. Friendly, polite and professional engineer. Replaced the required part and had the washing machine up and running again.

Date of experience: June 18, 2025

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