The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 861 - 870 of 996 reviews
MC
The engineer was professional and…
The engineer was professional and knowledgeable and I got my appointment booked very quickly.
Date of experience: June 19, 2025
bj
arrived within scheduled time
arrived within scheduled time. diagnosed fault and repaired very quick.
Date of experience: June 19, 2025
M.
Discussing how my washer/dryer dries clothes properly
Andy, the engineer was very helpful in me understanding how the new washer/dryer worked and will hopefully dry my clothes properly from now on. I can contact him if I have any further questions. Much appreciated 🙏
Date of experience: June 19, 2025
FM
Cooker repair/service.
The visit from the engineer was on time and he was very polite and efficient and took time to ensure he left the cooker in full working order the whole experience has been one of utmost efficiency.
Date of experience: June 19, 2025
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