The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 851 - 860 of 996 reviews
DS
Quick and efficient knew what he was…
Quick and efficient knew what he was doing and had spare part on him
Date of experience: June 19, 2025
CD
Absolutely very impressed with the…
Absolutely very impressed with the engineer who came to mend my zanusssi washing machine this morning . He had to work in a very small kitchen and on the hottest day of the year in the heat but I never heard him moan .He was very friendly and good manners and had all the parts available .I think his name was Ashley .10/10
Date of experience: June 19, 2025
MF
Engineer arrived as arranged
Engineer arrived as arranged, was very pleasant and thorough in checking the Fridge/Freezer. Checked the electrical and replaced a part at the back of the unit.
Date of experience: June 19, 2025
EB
Oven repair appointment was made…
Oven repair appointment was made quickly and I was kept informed of time slot the day before. Engineer was friendly and knowledgeable. Great service!
Date of experience: June 19, 2025
MM
Engineer very efficient
Engineer very efficient. Fixed my cooker within 15 minutes. Excellent.
Date of experience: June 19, 2025
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