The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
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Showing 841 - 850 of 996 reviews
MM
Very pleasant and professional service…
Very pleasant and professional service from staff.
Date of experience: June 20, 2025
MC
Dishwasher issue
Engineer was excellent. Gave good advice and my dishwasher problem has now been solved.
Date of experience: June 19, 2025
LO
Great engineer very friendly…
Great engineer very friendly professional and great at what he knows
Date of experience: June 19, 2025
sd
Noel was efficient and professional
Noel was efficient and professional. The main point I would make is that I had to wait 9 days from the date of his first visit for the major repair to be carried out. Not his fault at all but presumably you have a shortage of service engineers to carry out the work. In the meantime I had to struggle with hand washing!
Date of experience: June 19, 2025
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