The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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Very pleasant engineer, phoned to give me 15mins warning of his arrival. Fixed the problem quickly and explained the cause and gave me some advice about which pans to use.
Date of experience: June 20, 2025
On time. Fixed the problem quickly. Pleasant operative.
Date of experience: June 20, 2025
Very helpful gentleman and has a lot of k knowledge and Advice. Thankyou.
Date of experience: June 20, 2025
Very polite listened and completed jod in hand and will order basket replacement.
Date of experience: June 20, 2025
A nice engineer arrived within the time slot. He quickly identified the fault and fixed it.
Date of experience: June 20, 2025