Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
LM
5 out of 5 stars

Efficient service

Very pleasant engineer, phoned to give me 15mins warning of his arrival. Fixed the problem quickly and explained the cause and gave me some advice about which pans to use.

Date of experience: June 20, 2025

MM
5 out of 5 stars

On time

On time. Fixed the problem quickly. Pleasant operative.

Date of experience: June 20, 2025

JM
5 out of 5 stars

Very helpful gentleman and has a lot of…

Very helpful gentleman and has a lot of k knowledge and Advice. Thankyou.

Date of experience: June 20, 2025

SR
5 out of 5 stars

AEG engineer

Very polite listened and completed jod in hand and will order basket replacement.

Date of experience: June 20, 2025

F
5 out of 5 stars

Punctual effective service

The engineer was there ahead of time, knew what the problem was, did the job efficiantly and was helpful with advice

Date of experience: June 20, 2025

Ls
5 out of 5 stars

A nice engineer arrived within the time…

A nice engineer arrived within the time slot. He quickly identified the fault and fixed it.

Date of experience: June 20, 2025

EB
5 out of 5 stars

He was fantastic as he arrived early in…

He was fantastic as he arrived early in the morning and managed to do the job really quickly

Date of experience: June 20, 2025

L
5 out of 5 stars

Fridge freezer repair

I was informed when he was on his way. He was curtious and friendly Cleared up everything and took it away with him Did a great job, very pleased Very professional service thank you

Date of experience: June 20, 2025

G
5 out of 5 stars

Great service provided

Great service provided. They repaired our builtin Microwave Oven without any issue. I would highly recommend their service to anyone in need ! 5* +

Date of experience: June 20, 2025

JL
5 out of 5 stars

Washing machine repair

The mechanic advised me by telephone when my appointment was close. He was very polite and efficient. Luckily, there was no major problem with my washing machine after a thorough check.

Date of experience: June 20, 2025

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