The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 821 - 830 of 996 reviews
MA
Professional and efficient
The engineer was professional and polite - and listened to my suspicions as to where I felt the fault lay. Post - assessment, my suspicions were confirmed :) Unfortunately, he didn't have the required part, schedule in to return the following week. Courteous, hard working esp in the heat) and tidy. An asset to your team. A+
Date of experience: June 21, 2025
EW
Third Failed Repair
Third visit to fix a persistent issue since I’ve owned the dishwasher and unsurprisingly it is still not fixed.
Date of experience: June 20, 2025
MO
Professionally fixed my washing machine
The repair man came was very professional and did fix the washing machine. He also gave a call to let me know he would at my properly on a specific time. I would recommend him.
Date of experience: June 20, 2025
VW
Issue resolved quickly....
The engineer Adam was very efficient and informative and solved the issue immediately. The process of trying to book the appointment was a little frustrating....it would have been far easier if I could have spoken to someone rather than text chat
Date of experience: June 20, 2025
DP
Good communication
Good communication, engineer arrived quickly after a phone call to say how long he'd be. Carried out the service as mentioned
Date of experience: June 20, 2025
CC
friendly and knowledgeable technical…
friendly and knowledgeable technical expert. Understood the problem and fixed the issue quickly.
Date of experience: June 20, 2025
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