The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 791 - 800 of 996 reviews
AB
Absolutely wonderful and extremely…
Absolutely wonderful and extremely prompt service. We called them on Friday afternoon and the fantastic engineer turned up with the part and replaced it within 20 minutes.
Date of experience: June 23, 2025
MK
Oven repair (oven not heating up).
I was fully informed at all stages about the work to be done. The appointment time and date were convenient to me. The engineer turned up promptly, was most courteous and helpful and successfully completed the repair in a short period of time.
Date of experience: June 23, 2025
LS
Quick and easy - very happy customer
Quick and easy. Took him less than 60 to replace the door. He arrived about 8am which was perfect timing. I’m very grateful
Date of experience: June 23, 2025
JH
Great communication and a very polite…
Great communication and a very polite and knowledgeable engineer. I would definitely recommend everyone to use this service
Date of experience: June 23, 2025
EP
Excellent timing from engineer
Excellent timing from engineer
Date of experience: June 23, 2025
RP
It was easy to book a service with…
It was easy to book a service with clear options and the associated costs. The service man came on the time stated for the service. He replaced the part which failed and it was all very satisfactory. Will use again if necessary.
Date of experience: June 23, 2025
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