The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 71 - 80 of 996 reviews
MH
Very good service
Very prompt response with date and time to suit. On the day prior to the engineers visit we were given a three hour window which was maintained. The engineer called to inform us he was on his way and the repair was completed promptly and to our satisfaction.
Date of experience: July 18, 2025
PR
The way that my problem was given such…
The way that my problem was given such importance I felt that it was given the best service I could wish for
Date of experience: July 18, 2025
JM
Repairs to fridge
Technician did a great job replacing the hinges on my fridge. He was knowledgeable and respectful and was a pleasure to deal with
Date of experience: July 18, 2025
AC
Great experience
Quick, efficient and just a lovely helpful person
Date of experience: July 18, 2025
R
RK
US
The engineer who came to fix my disc…
The engineer who came to fix my disc washer machine was fantastic. He arrived promptly, got straight to work, and diagnosed the issue quickly. He was very efficient, had all the tools he needed, help me to order parts and the repair was completed in no time. What really stood out was how informative and professional he was — he explained what was wrong and what needed to be repaired. Great service from start to finish
Date of experience: July 18, 2025
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