The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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Engineer on time and very helpful
Date of experience: July 12, 2025
Engineer arrived promptly
Date of experience: July 12, 2025
The two guys who came to look at the hob were both great. The time it took two get it fixed wasn’t. 4 weeks without a hob left me with lots of moans at home
Date of experience: July 12, 2025
Very prompt service and completed quickly and efficiently.
Date of experience: July 12, 2025
After a misunderstanding about the date of the original appointment I was very impressed with the service I received today. The engineer arrived promptly and repaired my tumble dryer in record time. I am very impressed.
Date of experience: July 11, 2025
Engineer was prompt, friendly and courteous
Date of experience: July 11, 2025