Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

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Showing 241 - 250 of 996 reviews
MD
5 out of 5 stars

Engineer on time and very helpful

Engineer on time and very helpful

Date of experience: July 12, 2025

R
5 out of 5 stars

Very easy to book

Very easy to book Got an early appointment and fixed the problem quickly too

Date of experience: July 12, 2025

G
5 out of 5 stars

Good reliable service

Good reliable service

Date of experience: July 12, 2025

PC
5 out of 5 stars

Engineer arrived promptly solved the issue straight away.

Engineer arrived promptly

Date of experience: July 12, 2025

MS
4 out of 5 stars

The two guys who came to look at the…

The two guys who came to look at the hob were both great. The time it took two get it fixed wasn’t. 4 weeks without a hob left me with lots of moans at home

Date of experience: July 12, 2025

LM
5 out of 5 stars

Very prompt service and completed…

Very prompt service and completed quickly and efficiently.

Date of experience: July 12, 2025

MC
5 out of 5 stars

Engineer was polite

Engineer was polite, friendly, on time and knowledgeable and offered good advice

Date of experience: July 12, 2025

C
5 out of 5 stars

Skilled engineers and good communication

Skilled engineers and good communication

Date of experience: July 12, 2025

MJ
5 out of 5 stars

Excellent service

After a misunderstanding about the date of the original appointment I was very impressed with the service I received today. The engineer arrived promptly and repaired my tumble dryer in record time. I am very impressed.

Date of experience: July 11, 2025

TG
5 out of 5 stars

Engineer was prompt

Engineer was prompt, friendly and courteous

Date of experience: July 11, 2025

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