The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 231 - 240 of 996 reviews
NC
Fast and efficient service thank you
Fast and efficient service thank you
Date of experience: July 13, 2025
Mt
They came to fix my oven door
They came to fix my oven door. I've been with Domestic General for over 5 years, since my first visit. I advise you to spend a little money to be peaceful if something happens.
Date of experience: July 13, 2025
SM
Engineer arrived late with no update…
Engineer arrived late with no update but came with required part and fixed the fridge, so no further delay in ordering part
Date of experience: July 13, 2025
Rs
Not impressed on this occasion
Not impressed on this occasion. Following an engineer visit writing my washing machine off due to non availability of parts, D&G seem unable, or unwilling to commit to replacing my appliance, despite being left with a faulty machine. In the current weather, it's reasonable to use more clothing etc. but they don't seem to care too much. So no, not happy with D&G this time around, they need to do better.
Date of experience: July 12, 2025
SW
I'm very happy with their services
I'm very happy with their services. I have required their help before and was pleased with their results, so I was confident of the engineer doing an equally good job this time round.
Date of experience: July 12, 2025
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