The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
No description available yet.
Website
www.respondservices.co.uk1,000 total • Write a review
Very good, good communication and excellent service
Date of experience: July 11, 2025
The engineer was prompt, polite and knowledgeable. He fixed our tumble dryer in a few minutes.
Date of experience: July 11, 2025
On time , thorough, polite! Thank you Susan
Date of experience: July 11, 2025
The engineer was very organised he got to the root of the issue and was clear in whatbwe needed to do going forward
Date of experience: July 11, 2025
The engineer came on time and resolved the problem within a short period.
Date of experience: July 11, 2025