Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 251 - 260 of 996 reviews
J

Jim

US

5 out of 5 stars

Communication

Good communication and timely response.

Date of experience: July 11, 2025

JB
5 out of 5 stars

Good service polite engineer.

Good service polite engineer.

Date of experience: July 11, 2025

MC
5 out of 5 stars

Very good

Very good, good communication and excellent service

Date of experience: July 11, 2025

MA
5 out of 5 stars

The engineer was prompt, polite and knowledgeable.

The engineer was prompt, polite and knowledgeable. He fixed our tumble dryer in a few minutes.

Date of experience: July 11, 2025

D
5 out of 5 stars

very helpful

the engineer fixed my washing machine problem in 10 mins. very happy with the service

Date of experience: July 11, 2025

G
5 out of 5 stars

Engineer prompt and professional.

Engineer prompt and professional. Hopefully fault has been rectified.

Date of experience: July 11, 2025

MH
5 out of 5 stars

Washing machine

On time , thorough, polite! Thank you Susan

Date of experience: July 11, 2025

BL
5 out of 5 stars

Great service

The engineer was very organised he got to the root of the issue and was clear in whatbwe needed to do going forward

Date of experience: July 11, 2025

N

NT

US

5 out of 5 stars

Great service

Great service, really efficient. Friendly

Date of experience: July 11, 2025

MM
5 out of 5 stars

The engineer came on time and resolved…

The engineer came on time and resolved the problem within a short period.

Date of experience: July 11, 2025

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