Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 221 - 230 of 996 reviews
PY
5 out of 5 stars

The was polite and helpful

The was polite and helpful. He was also very professional. I would recommend your service to anyone 👏

Date of experience: July 14, 2025

DM
5 out of 5 stars

Your workman was pleasant and…

Your workman was pleasant and professional.

Date of experience: July 14, 2025

MJ
5 out of 5 stars

Polite, friendly engineer who got the job done!

Polite, friendly engineer who got the job done!

Date of experience: July 14, 2025

WW
5 out of 5 stars

All good received glass on Friday just…

All good received glass on Friday just got to fix it in

Date of experience: July 14, 2025

KH
5 out of 5 stars

Courteous, respectful and efficient

The engineer today was courteous, contacting me ahead of time to let me know he was coming. He was respectful of my home and very efficient with his work. He quickly identified and fixed the problem. Would use again and would recommend their services

Date of experience: July 14, 2025

T
5 out of 5 stars

Excellent and efficient service

Excellent and efficient service. Solved my problem

Date of experience: July 14, 2025

CH
5 out of 5 stars

Quick response

Quick response, regular updates, helpful engineer

Date of experience: July 14, 2025

jm
5 out of 5 stars

Great

Great work today

Date of experience: July 14, 2025

JW
5 out of 5 stars

Arrived on time

Arrived on time, polite and courteous, determined to fix it and spent a lot of time trying different things and it now works! Thank you

Date of experience: July 14, 2025

SR
4 out of 5 stars

The technician is knowledgeable

The technician is polite and knowledgeable. He checked few things and immediately found the problem . Fixed in an hour or do.

Date of experience: July 14, 2025

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