Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

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All reviews

1,000 total • Write a review

Showing 211 - 220 of 996 reviews
MW
5 out of 5 stars

Dishwasher

The engineer was fantastic and very knowledgeable. Sorted out our problem with the dishwasher and gave valuable advice.

Date of experience: July 14, 2025

MV
5 out of 5 stars

The engineer was polite

The engineer was polite, helpful and on time. He was a really nice man Thank you

Date of experience: July 14, 2025

AI
5 out of 5 stars

Excellent service

the engineer was helpful, cheery, did what he came to do, left no mess, and showed me ho to clean the hob.

Date of experience: July 14, 2025

D
5 out of 5 stars

Easy to use

Easy to book. Friendly and professional engineer was in and out very quickly

Date of experience: July 14, 2025

G
5 out of 5 stars

Simple

Punctual. Professional. Fast. Issue resolved by replacing a faulty part.

Date of experience: July 14, 2025

DS
5 out of 5 stars

Very knowledgeable and helpful associate

Very knowledgeable and helpful associate

Date of experience: July 14, 2025

MM
5 out of 5 stars

Washing Machine repair

Booked the repair online, repair was scheduled and arrival time given between 12 and 3pm. Today the engineer arrived 10min earlier and fixed the washing machine in no time and was gone by 12:05. Highly satisfied with the service and the efficiency of the engineer.

Date of experience: July 14, 2025

S
5 out of 5 stars

Brilliant service

Engineer came prepared with a new fridge door as he had anticipated that it may need replacing. Quick n effective repair job done. Excellant service. Arrived on time.

Date of experience: July 14, 2025

N

Nic

US

5 out of 5 stars

A problem made simple

Honest, helpful and quick. Thanks, Rich!

Date of experience: July 14, 2025

M.
5 out of 5 stars

……..

Thank you!!

Date of experience: July 14, 2025

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