The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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The engineer was fantastic and very knowledgeable. Sorted out our problem with the dishwasher and gave valuable advice.
Date of experience: July 14, 2025
The engineer was polite, helpful and on time. He was a really nice man Thank you
Date of experience: July 14, 2025
the engineer was helpful, cheery, did what he came to do, left no mess, and showed me ho to clean the hob.
Date of experience: July 14, 2025
Very knowledgeable and helpful associate
Date of experience: July 14, 2025
Booked the repair online, repair was scheduled and arrival time given between 12 and 3pm. Today the engineer arrived 10min earlier and fixed the washing machine in no time and was gone by 12:05. Highly satisfied with the service and the efficiency of the engineer.
Date of experience: July 14, 2025