The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 201 - 210 of 996 reviews
DC
Superb service fixed quickly and…
Superb service fixed quickly and efficiently. Excellent engineer
Date of experience: July 14, 2025
VP
Good service from engineer who phoned…
Good service from engineer who phoned to give arrival time and explained things clearly. No repair was necessary and oven is working within spec.
Date of experience: July 14, 2025
MO
Amazing service
Amazing service! Couldn’t catch the name of our engineer but he was awesome. Left him to it. Didn’t realise he was there after a while as he was so respectful, tidy and courteous.
Date of experience: July 14, 2025
EP
Absolute top service
Appointment made, received a time scale and was called by engineer five minutes before arrival. He was very pleasant, professional and and went over and above by showing me how to descale my coffee machine and stayed till the process was complete. Brilliant service
Date of experience: July 14, 2025
JR
A quick 24 hr response ..the engineer…
A quick 24 hr response ..the engineer had all necessary tools to make a diagnosis
Date of experience: July 14, 2025
mm
Engineer was great once he got here
Engineer was great once he got here. 12.55 cut off time was 1pm.
Date of experience: July 14, 2025
JC
Excellent Service – Highly Recommend
The engineer who came to fix my washing machine was fantastic. He arrived promptly, got straight to work, and diagnosed the issue quickly. He was very efficient, had all the tools he needed, and the repair was completed in no time. What really stood out was how informative and professional he was — he explained what was wrong and what needed to be repaired. Great service from start to finish!
Date of experience: July 14, 2025
CT
Engineer appointment
I had an engineer come out to look at my hob, called Ian, who was lovely and helpful. He was able to let me know what was wrong, order a part and book in another appointment to come back and fit the part. I appreciated how quick and seamless everything was.
Date of experience: July 14, 2025
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