Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

Company details

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All reviews

1,000 total • Write a review

Showing 191 - 200 of 996 reviews
CG
5 out of 5 stars

Attended at agreed date and time and…

Attended at agreed date and time and job was carried out without a fuss.

Date of experience: July 14, 2025

JS
5 out of 5 stars

Great service

Arrived on time, polite, clean and tidy, informed what was being done and most important fixed our appliance.

Date of experience: July 14, 2025

JN
5 out of 5 stars

Came within time slot polite and…

Came within time slot polite and efficient service.

Date of experience: July 14, 2025

bo
5 out of 5 stars

Professional and excellent customer…

Professional and excellent customer service

Date of experience: July 14, 2025

K

Kaj

US

5 out of 5 stars

Excellent service

Excellent service, open, honest and very professional

Date of experience: July 14, 2025

GA
5 out of 5 stars

Very polite . Explained everything he was going to do to get the machine working, tidied up and Explained what I needed to do if tge problem recurred

Engineer arrived on time. Diagnosed the issue and replaced sensor ran a program to insurer that was the problem then tidied up and left all in about an hour.

Date of experience: July 14, 2025

C
5 out of 5 stars

Very prompt and efficient repair.

Very prompt and efficient repair.

Date of experience: July 14, 2025

MA
5 out of 5 stars

He arrived within the appointed times…

He arrived within the appointed times and was very helpful . He will contact me later to check that the appliance is working satisfactorily

Date of experience: July 14, 2025

JC
5 out of 5 stars

From the beginning to the end

From the beginning to the end, the problem was dealt with in a very professional manner

Date of experience: July 14, 2025

ME
4 out of 5 stars

14th July 2025The engineer had a look at the machine

The engineer had a look at the machine. I told him what was wrong he dealt with it quickly

Date of experience: July 14, 2025

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