The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 181 - 190 of 996 reviews
ah
efficient repair
Quick, efficient and had the part needed.
Date of experience: July 15, 2025
FT
Everything was excellent from the…
Everything was excellent from the start. The booking was easy and efficient The communication was professional The engineer was knowledgeable, polite, and knew what he was doing. After finishing the job, he tested the machine to be sure that everything was working as they should be. We were very happy with the engineer and your services
Date of experience: July 15, 2025
jm
Freezer was checked for problem with…
Freezer was checked for problem with temperature and repaired to fix the issue fingers crossed we will not have any further problems
Date of experience: July 15, 2025
MJ
Perfect
The engingeer was prompt, polite and very quick! Altogether; a perfect experience.
Date of experience: July 15, 2025
ME
Courteous young man
Courteous young man. Knew what he was doing. Only reason I didn't give 5 stars is because of the early arrival starting at 7am instead of 8am.
Date of experience: July 15, 2025
ML
Engineer was courteous and answered all…
Engineer was courteous and answered all my questions to put my mind at ease.
Date of experience: July 15, 2025
JR
Engineer was knowledgeable and helpful
Engineer was knowledgeable and helpful. Fixed a new water valve on the dishwasher. All tidy and complete. He turned up early as well. Thank you.
Date of experience: July 14, 2025
MA
Excellent Service
The engineer was very prompt and knowledgeable in fixing our misaligned Cooker Hood. He did a professional and time-efficient job. Thank you very much!
Date of experience: July 14, 2025
MD
Problem fixed
Problem fixed, very efficient and professional engineer
Date of experience: July 14, 2025
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