The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
YK
An excellent professional service
A company that we have used before who always give 100%. Friendly engineer.
Date of experience: July 15, 2025
ME
Done quickly
Smooth, quick, neat and being careful
Date of experience: July 15, 2025
MV
Mr. V
US
Excellent!!
In spite the fridge-freezer I bought has not been a good buy at all, RESPOND SERVICES was fantastic: from the lady I spoke with over the phone to the engineer sent to check the appliance, RESPOND SERVICES has proven to be very approachable, highly knowledgeable and superbly professional.
Date of experience: July 15, 2025
DC
Friendly and courteous
Friendly and courteous, clear explanations and solved the issue efficiently.
Date of experience: July 15, 2025
PP
Punctual
Punctual, friendly and efficient. Came with the necessary parts so no need to book second appointment!
Date of experience: July 15, 2025
MP
quick and good service engineer was…
quick and good service engineer was polite.
Date of experience: July 15, 2025
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