The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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No description available yet.
Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 161 - 170 of 996 reviews
mL
Fantastic service and timely repair…
Fantastic service and timely repair carried out by an experienced technician.
Date of experience: July 15, 2025
AO
Great service
Engineer turned up at the beginning of the time slot and fixed the issue very quickly.
Date of experience: July 15, 2025
SK
This was the second call out for my…
This was the second call out for my washing machine where the door lock wasn't functioning properly. The first engineer replaced the lock, but this engineer said the lock was unlikely to be faulty but the heating element which was shorting to earth causing the lock not to work properly and he replaced the element and all seems to work again.
Date of experience: July 15, 2025
BD
No problem..
Easy to contact. Arrived promptly. Job done!
Date of experience: July 15, 2025
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