The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 151 - 160 of 996 reviews
AG
Repair visits that keep yielding headaches, not solutions
2nd repair visit only to confirm what we already knew from the first: that the appliance is beyond repair and needs replacing. Now we need to call a 3rd time, and possibly wait again. It'll be a month without a functioning fridge/freezer. It's stretching the negative customer experience to the limit. We need a solution; not repair visits that yield nothing but headaches.
Date of experience: July 15, 2025
ma
Very expert service engineer who sorted…
Very expert service engineer who sorted out our dishwasher lickety split. Very happy.
Date of experience: July 15, 2025
MV
He was sociable willingness and on time…
He was sociable willingness and on time ⏲️
Date of experience: July 15, 2025
MS
Job done quickly and very efficiently…
Job done quickly and very efficiently without fuss by engineer.Also gave us good advice But he had to cope with an extra trip and job was delayed because he had not been supplied with the correct part first time
Date of experience: July 15, 2025
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