The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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www.respondservices.co.uk1,000 total • Write a review
You did not repair anything for me. I live in Scotland so you have the wrong email address.
Date of experience: July 16, 2025
Professional and helpful. Thank you.
Date of experience: July 16, 2025
The gentleman was very friendly and very efficient. Could not have been more helpful
Date of experience: July 16, 2025
PROMPT,GOOD ATTITUDE AND KNOWLAGE OF JOB
Date of experience: July 16, 2025
They found and fixed my washer dryer so I’m extremely happy with the service I received today. The man was very good and knowledgeable he made sure that any mess was tidied up and gave me some good advice on when to descale my machine.
Date of experience: July 16, 2025