The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 111 - 120 of 996 reviews
T
Tracy
US
Happy with the engineer
My engineer called to give me the heads up he was on route. He was polite and knowledgeable. He fixed the issue with no problem. My only issue is the length of time I had to wait for a slot. Without a fridge freezer during a heatwave has been no easy task.
Date of experience: July 16, 2025
MJ
Arrived within time slot
Arrived within time slot; dealt with the problem quickly and efficiently, left everything clean and tidy.
Date of experience: July 16, 2025
MC
Dishwasher issue
We’ve had your engineers visit us before, but this one stood out as the friendliest and most efficient. Excellent service—very impressed
Date of experience: July 16, 2025
RN
Great service
Kept informed phone call 5minutes before arrival very pleasant and polite engineer
Date of experience: July 16, 2025
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