Review summary

Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

The engineer was professional and…

The engineer was professional and repaired the machine quickly no mess thankyou.

K
Technician was very professional and helpful

The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.

Excellent work

Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks

Very competent and very professional

Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.

Company details

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All reviews

1,000 total • Write a review

Showing 131 - 140 of 996 reviews
BM
5 out of 5 stars

Very quick and efficient repair of my…

Very quick and efficient repair of my dishwasher

Date of experience: July 16, 2025

AB
5 out of 5 stars

Thank you to your engineer

Thank you to your engineer – the hob was fixed in no time. Very efficient and professional service. Much appreciated!

Date of experience: July 16, 2025

MA
5 out of 5 stars

Arrived when they said they would

Arrived when they said they would, job done efficiently

Date of experience: July 16, 2025

S
5 out of 5 stars

Great company

Great company, always kept me updated and engineer came on time and was very nice and helpful. Would greatly recommend!

Date of experience: July 16, 2025

JH
5 out of 5 stars

Quick service

Quick service, polite and helpful engineer. Asked if any problems with another appliance and we ran a few questions by him regarding it.

Date of experience: July 16, 2025

CL
5 out of 5 stars

The engineer was excellent from start…

The engineer was excellent from start to finish. I received a call in good time before his arrival. He was personable as well as highly efficient in completing the fix to my satisfaction, including providing me with a clear explanation of the fault, which I very much appreciated. I would recommend this engineer. He is a credit to your organisation.

Date of experience: July 16, 2025

FT
5 out of 5 stars

Good service

The engineer was very punctual and efficient. He got my cooker repaired and working very quickly and I could not fault him.

Date of experience: July 16, 2025

P
5 out of 5 stars

Polite and Efficient!

Stuart courteous to let me know he was soon to arrive. Very friendly and efficient, I am very pleased that AEG use this company. I would definitely recommend using Respond Services. I rarely write reviews!

Date of experience: July 16, 2025

S
5 out of 5 stars

Efficient and professional

The engineer was friendly and professional. He arrived a little earlier than the planned window of time, and worked fast. He fixed the problem which was great.

Date of experience: July 16, 2025

MP
1 out of 5 stars

I have not received any report or email…

I have not received any report or email on the problem, what was the cause and what was repaired, if any

Date of experience: July 15, 2025

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