The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
The engineer was professional and repaired the machine quickly no mess thankyou.
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
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Very quick and efficient repair of my dishwasher
Date of experience: July 16, 2025
Thank you to your engineer – the hob was fixed in no time. Very efficient and professional service. Much appreciated!
Date of experience: July 16, 2025
Arrived when they said they would, job done efficiently
Date of experience: July 16, 2025
Quick service, polite and helpful engineer. Asked if any problems with another appliance and we ran a few questions by him regarding it.
Date of experience: July 16, 2025
The engineer was excellent from start to finish. I received a call in good time before his arrival. He was personable as well as highly efficient in completing the fix to my satisfaction, including providing me with a clear explanation of the fault, which I very much appreciated. I would recommend this engineer. He is a credit to your organisation.
Date of experience: July 16, 2025
The engineer was very punctual and efficient. He got my cooker repaired and working very quickly and I could not fault him.
Date of experience: July 16, 2025
I have not received any report or email on the problem, what was the cause and what was repaired, if any
Date of experience: July 15, 2025