The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.respondservices.co.uk
All reviews
1,000 total • Write a review
Showing 101 - 110 of 996 reviews
gd
Very friendly engineer fixed the…
Very friendly engineer fixed the machine in no time
Date of experience: July 17, 2025
AS
Oven broken now
The glass on the hob was replaced but the main oven has stopped working entirely after the repair man came
Date of experience: July 17, 2025
RH
He was very polite, punctual and determined (!)
He was very polite, punctual and determined (!). He was given the wrong “engineer’s box” apparently so it was a much longer job for him. But he didn’t give up.
Date of experience: July 17, 2025
SW
Washing machine repai
Engineer called me before the visit to confirm arrival. Arrived on time and kept me informed of repair undertaken. Left the room clean and tidy. Very professional.
Date of experience: July 16, 2025
RC
Very efficient and courteous engineer…
Very efficient and courteous engineer who dealt with our problem quickly. He tested the tumble dryer to ensure that the machine was working correctly after his work.
Date of experience: July 16, 2025
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