The engineer was professional and…
The engineer was professional and repaired the machine quickly no mess thankyou.
4.8
Excellent
1,000 reviews
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Review summary
Respond Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Technician was very professional and helpful
The booking process was the most difficult as it wouldn’t accept my serial number online so had to call up and book. They couldn’t recognise it either so just used a “generic” serial number which didn’t seem right to me. The tech who attended was very friendly, polite and informative. He spent time checking all the possible issues and noticed that I needed a replacement item and ordered this for me without me having to ask. Very happy with the tech service, not so much the booking process.
Excellent work
Arrived on time, polite and courteous. Very tidy and cleaned up after the works. Explained what had been done. Excellent service Many thanks
Very competent and very professional
Very competent and very professional. Came with the spares BEFORE looking at the combi oven. The engineer had a guess that it was probably the issue. Result no time wasted for the engineer, for the company and for the customer. Excellent. Well done.
Company details
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Website
www.respondservices.co.uk
All reviews
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Showing 91 - 100 of 996 reviews
MK
Repair to our fridge freezer.
Bradlee phoned with an eta, which was appreciated as I was still in bed, it was just after 7.10am. He brought his tools in and set about the complicated repair to our integrated fridge freezer. He worked on it for well over and hour, and I’m pleased to say it’s working again.
Date of experience: July 17, 2025
g
geoff
US
The engineer arrived and immediately…
The engineer arrived and immediately understood the problem. He replaced the computer board and checked the washing machine was working correctly. Very quick and efficient. Very pleasant young man. Highly recommended. Excellent work.
Date of experience: July 17, 2025
MT
Amazing man that fixed my dishwasher
Amazing man that fixed my dishwasher, did an awesome job on the repair and was very clean and tidy. Very cheerful man
Date of experience: July 17, 2025
MJ
Brilliant service from AEG
The AEG engineer turned up on time and replaced our fridge handle with no fuss. We will definitely recommend AEG to others.
Date of experience: July 17, 2025
GS
Excellent service
Excellent service. The engineer who came was polite, efficient and competent. He sorted out the problem, helped me understand the issue, and waited for me to turn on the washing machine and see that it worked before he left. Thank you very much
Date of experience: July 17, 2025
MR
Great job
Great job — he understood the situation. The problem wasn’t happening during the visit, but I showed videos, and he replaced the part that could have been causing the issue.
Date of experience: July 17, 2025
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