Review summary

Remove My Car is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

j

juca

1 out of 5 stars
❌ Avoid Remove My Car

❌ Avoid Remove My Car – Absolute Shambles 🚗💥 Honestly, steer well clear of Remove My Car. I handed over my car expecting a hassle-free service, but what I got was nothing short of a nightmare. 🔹 No proper paperwork or confirmation. 🔹 They didn’t inform the DVLA like they said they would. 🔹 Left me to deal with all the admin myself – risking fines and penalties. 🔹 Had to sort everything on my own just to stay on the right side of the law. What’s meant to be a simple collection turned into a right mess. No communication, no accountability. If you value your time and don’t want the stress, go elsewhere. This lot are not serious. #RemoveMyCar #CarScrapFail #DVLA #LondonDrivers #BadService #RealReview

T

Tim

4 out of 5 stars
Car removal

My old car was removed without me having to take a day off work(as it was a day in the week). After following the email instructions, the job was done, swift & quick & I received the full amount that was quoted.

c

customer

4 out of 5 stars
Easy to organise and good service

Easy to organise and good service. Only reason for 4 stars is they couldn’t collect for a couple weeks - otherwise good, simple and easy. Definitely recommend.

KD

Kirsty Davidson

5 out of 5 stars
Prompt removal

Contacted them and they removed car same day, man was really nice.

Company details

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Contact info

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
M

ML

US

1 out of 5 stars

Price and payment not guaranted

Price and payment not honoured despite the claims on their website. Agent called back and offered £130 less. All they could say was go elsewhere

Date of experience: March 30, 2023

KH
5 out of 5 stars

Second time using Remove My Car

Second time using Remove My Car, really helpful and knowledgeable staff. Couldn't be easier and great price for scrapped vehicle. Simple, efficient, would definitely recommend.

Date of experience: March 29, 2023

EF
4 out of 5 stars

Very helpful and considerate

Very helpful and considerate person who collected my car - thank you over a difficult time!

Date of experience: March 28, 2023

Ms
5 out of 5 stars

helpful customer service and removal of…

helpful customer service and removal of my vehicle as and when arranged. Payment received as promised the next day.

Date of experience: March 28, 2023

TN
5 out of 5 stars

It was only taking an old van away .. but

Everything was easy and professional. The driver that did the pick up was a really nice person and made the whole experience quite enjoyable. --

Date of experience: March 28, 2023

DR
5 out of 5 stars

Removemycar gave me the most…

Removemycar gave me the most competitive price and pick up was quick and easy with money sent to my account next day

Date of experience: March 28, 2023

K
1 out of 5 stars

No show

My car was arranged to be collected between 12-5pm. I was told I would get a call about 1 hour before they arrived, but did not hear anything. So I called at 5pm to see if the driver was on their way to be told he wasn’t coming and would I like to rearrange. I wasted all afternoon waiting for nothing. Waste of time and I would not recommend or use again.

Date of experience: March 26, 2023

K
5 out of 5 stars

Good hassle free service

Went on line got a price I was happy with compared to other company’s and confirmed a pickup date. Car was picked up no hassle and cash transferred to my account a day or two later. Excellent would recommend

Date of experience: March 26, 2023

d
1 out of 5 stars

Absolute joke.

Absolute joke.. the company contact number never go through, rude customer service when doing a book in. And they dare to send a confirmation email without discussing the time slot !

Date of experience: March 25, 2023

KS
5 out of 5 stars

Excellent service

The whole experience was smooth and hassle free. Second time I have used this company. I highly recommend! They also pay a lot more than other companies.

Date of experience: March 22, 2023

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