Review summary

Remove My Car is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

j
❌ Avoid Remove My Car

❌ Avoid Remove My Car – Absolute Shambles 🚗💥 Honestly, steer well clear of Remove My Car. I handed over my car expecting a hassle-free service, but what I got was nothing short of a nightmare. 🔹 No proper paperwork or confirmation. 🔹 They didn’t inform the DVLA like they said they would. 🔹 Left me to deal with all the admin myself – risking fines and penalties. 🔹 Had to sort everything on my own just to stay on the right side of the law. What’s meant to be a simple collection turned into a right mess. No communication, no accountability. If you value your time and don’t want the stress, go elsewhere. This lot are not serious. #RemoveMyCar #CarScrapFail #DVLA #LondonDrivers #BadService #RealReview

T
Car removal

My old car was removed without me having to take a day off work(as it was a day in the week). After following the email instructions, the job was done, swift & quick & I received the full amount that was quoted.

c
Easy to organise and good service

Easy to organise and good service. Only reason for 4 stars is they couldn’t collect for a couple weeks - otherwise good, simple and easy. Definitely recommend.

Prompt removal

Contacted them and they removed car same day, man was really nice.

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All reviews

1,000 total • Write a review

Showing 921 - 930 of 996 reviews
JR
1 out of 5 stars

Price agreed not honoured.

Although a price was agreed with Remove My Car, on us eventually contacting (2 weeks after initial agreement) the person assigned to removing our car we were offered a price less than 2/3rds of the original offer despite having provided all information about the car and that it didn't start. Waste of our time, cannot recommend.

Date of experience: May 4, 2023

MK
1 out of 5 stars

When I contacted your company I gave…

When I contacted your company I gave all the details i had. Including that it was a non runner. I agreed a price. Driver came to collect and offered substantially less due to the car having after market parts. With the mileage it's not surprising.Rang you today told the person who collects the car has the power to reduce it as much as they feel fit.UTTER ARROGANCE from your staff. Its in the small print in the terms and conditions . Note on initial call I asked several times if the price would be as agreed. Oh yes sir I was told. UTTER NONSENSE. A complete waste of time. Worst company I've ever dealt with.

Date of experience: May 2, 2023

SW
5 out of 5 stars

The whole transaction was smooth and…

The whole transaction was smooth and seamless. The operative who came to remove the car was well presented, polite and informative. Highly recommended.

Date of experience: April 30, 2023

JS
5 out of 5 stars

Excellent service does what it says on…

Excellent service does what it says on the tin Prompt payment process,Kind staff

Date of experience: April 26, 2023

JR
5 out of 5 stars

Very quick and efficient

Very quick and efficient. Got the quote, car picked up and gone within two hours, money paid into account by the end of the day. Very pleased.

Date of experience: April 25, 2023

LL
5 out of 5 stars

Very easy, perfect

Very easy, had a few quotes, and by far they offered more money, easy choice. My only critism is that I got the money a day later after the car was collected, otherwise a very easy choice..

Date of experience: April 25, 2023

JH
5 out of 5 stars

Incredibly efficient & offered £200…

Incredibly efficient & offered £200 over above amount that initial ‘scrap.my.car’ had quoted. Guy running a little late on the day but kept in touch by phone. Would definitely recommend to family & friends! Thanks!

Date of experience: April 25, 2023

LW
5 out of 5 stars

Quick and easy

Quick and easy, no fuss service, good price, great!

Date of experience: April 25, 2023

HV
5 out of 5 stars

Excellent service

Excellent service, trustable! I found that they stick with the quote they tell us.

Date of experience: April 25, 2023

JL
5 out of 5 stars

Very quick response

Very quick response, true to their word, on time to collect the car,very helpful friendly driver of the recovery vehicle. Money transfer on same day of collection, couldn't fault them in any way.

Date of experience: April 24, 2023

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