Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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We received very positive customer service from Sasha.
Date of experience: July 22, 2022
US
Me and my wife have been renting through Prospects for the last 2 years and have just renewed with them at our property for the next 2 years. Our current property manager, Sasha Byrne has been amazing and is a credit to Prospects. Sasha has a great work ethic, always striving to meet our needs/requests and always maintains great communication regarding matters of the property. I would highly recommend Prospects as a letting agency and Sasha personally for her great work and continued support as our property manager!
Date of experience: July 22, 2022
US
Thanks Sasha, the property manager, for being really helpful in assisting all the issues I raised. I rent an apartment which is managed by Prospect earlier this year. Recently, there was a moth issue in the apartment. Sasha was extremely professional and she helped to get it solved quickly. Highly recommend!
Date of experience: July 22, 2022
Our property has been managed by Prospect for several years now. Sasha is our most recent property manager. She is professional in her handling of any issues that arise. She is always quick to respond to and sort out any problems keeping us updated on developments.
Date of experience: July 22, 2022
US
I need to renew the tenancy agreement as the completion of my new home was delayed. The period is only a couple of months. When I asked for help from Prospect, Sasha helped contact the landlord immediately and gave me constructive suggestion on adding a break clause so as to make it more flexible. When I raised up questions or requests, her reply is always prompt and reliable. She is very professional. Thank you.
Date of experience: July 21, 2022
I am a landlord with prospect, and they manage my property. A lady called ‘Sasha Byrne’ is always on top of things and provides me regular updates and always looks out for me and my property, highly recommend prospect and her.
Date of experience: July 21, 2022
Paul and Beth handled our house sale earlier this summer. They did a superb job, not just in us getting seven offers over the asking price but also in selecting the strongest offers and managing the many viewings over just two days. Their speed enabled us to secure the house we were after. They also pitched the asking price realistically to maximise offers and then enable higher final offers. Personal and professional. If like me you are weary of estate agents based on past experiences this team will change your perspective. Strongly recommend them.
Date of experience: July 20, 2022
Bought our home through Warfield Prospect and had amazing support from Beth Murphy the whole way throughout. She was so accommodating and went above and beyond in all of her interactions with us. She was very open and honest throughout the entire process which we really appreciated and made our lives so much easier at a very stressful time!
Date of experience: July 19, 2022
Sold our house through Prospects Warfield. An excellent team who took good care of our interests. And when managing the sales process itself Beth Murphy was an excellent support and key to progress in the getting all the elements sorted out in time for the deal to go through on the agreed date. They kept everything calm even when the situation got a bit stressful. Beth kept us in the loop through out the process so we knew we were on track. All in all - Paul and his team did a great job.
Date of experience: July 18, 2022
