Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

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DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

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S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

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LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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Showing 271 - 280 of 996 reviews
A

The best property selling experience

We came to Prospect following a long and arduous journey of not having sold our family home for the last 6 years. From day 1, Beth was there to listen to us and provide us the reassurance that she will get the sale completed. From tailoring the viewings for us and finding a secure buyer everything was done smoothly with impeccable communication. Post move encountered an issue with the moving company leaving a fitting behind, once again Beth was helpful in organising communication with the new buyers for retrieval. Overall I couldn’t recommend Prospect enough to anyone looking to move in the Wokingham area. Will certainly look to obtain services from them in the future. ⭐️⭐️⭐️⭐️⭐️

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S

Very responsive

We worked with Beth as the agent for our first house purchase. She was responsive and kept chasing the solicitors to get the sale over the line. Thanks so much Beth!

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NE

Thanks Beth!

I had a somewhat epic chain with my sale and purchase and everything was going along as expected until it wasn’t! Beth came into her own at this point and grabbed it with both hands. She absolutely stepped up and went above and beyond in terms of chasing, calling, emailing. She did way more that the other agents involved in the chain and I’m now comfortably settling in my new house! Something I don’t think that would have happened if Beth hadn’t been prepared to herd all those pesky cats for me! You only know how good someone is when things go wrong…. Thanks Beth!

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S

Beth is literally the best

Beth is literally the best! She goes above and beyond!

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S

It was a great friendly viewing

It was a great friendly viewing by Beth Murphy, which led to us buying the house!

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JS

Beth Murphy from Wokingham dealt with…

Beth Murphy from Wokingham dealt with our house sale, great communication and hard work behind the scenes securing interest for us. We very much appreciated all the updates and SO happy we sold. Thanks Beth and the team.

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JG

Nikki at the Wokingham branch has been…

Nikki at the Wokingham branch has been an excellent agent for me over the past 7 years. Always ready to problem solve. I would recommend her

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EH

Helpful Agency

Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.

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T

Gratitude and special mention to Lynne

I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!

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RK

Sasha has been really helpful and quick…

Sasha has been really helpful and quick to resolve any outstanding issues that i might have at the property i am renting

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