★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
We came to Prospect following a long and arduous journey of not having sold our family home for the last 6 years. From day 1, Beth was there to listen to us and provide us the reassurance that she will get the sale completed. From tailoring the viewings for us and finding a secure buyer everything was done smoothly with impeccable communication. Post move encountered an issue with the moving company leaving a fitting behind, once again Beth was helpful in organising communication with the new buyers for retrieval.
Overall I couldn’t recommend Prospect enough to anyone looking to move in the Wokingham area.
Will certainly look to obtain services from them in the future.
⭐️⭐️⭐️⭐️⭐️
We worked with Beth as the agent for our first house purchase. She was responsive and kept chasing the solicitors to get the sale over the line. Thanks so much Beth!
I had a somewhat epic chain with my sale and purchase and everything was going along as expected until it wasn’t! Beth came into her own at this point and grabbed it with both hands. She absolutely stepped up and went above and beyond in terms of chasing, calling, emailing. She did way more that the other agents involved in the chain and I’m now comfortably settling in my new house! Something I don’t think that would have happened if Beth hadn’t been prepared to herd all those pesky cats for me! You only know how good someone is when things go wrong…. Thanks Beth!
Beth Murphy from Wokingham dealt with our house sale, great communication and hard work behind the scenes securing interest for us. We very much appreciated all the updates and SO happy we sold.
Thanks Beth and the team.
Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.
I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.