Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

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DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

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S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

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LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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All reviews

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Showing 281 - 290 of 996 reviews
SH

Excellent

Abi, was really helpful and showed around the property very nicely even though we were late on agreed time. Great experience overall.

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S

Abi showed us around a property and she…

Abi showed us around a property and she was great. Knew everything about the property and could answer all my questions. Very helpful.

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sb

Prompt and Professional

Prompt, Freindly and Professional services in carrying out Tenancy renewal by Sasha Byrne @Prospect.

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DB

Charlotte Morgan

Charlotte Morgan - went above and beyond, her customer service skills are excellent - would recommend Thanks Charlotte

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AJ

Excellent Service by Sasha Allen

As a landlord, I am pleased with the service provided by Sasha Allen. She consistently responds in a timely manner and diligently works to resolve any issues that arise. Her professionalism and dedication are truly commendable.

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cL

Fantastic!!

We have always received fantastic customer service from Sasha at Prospect Estate Agency. She is very responsive and very efficient. A trustworthy and highly recommended estate agent

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CM

One if those good Estate Agents.

I have always had a quick response from whichever section I'm dealing with. Prospect is thorough, understanding, and principled. I hope to use them my Agents again, in the future.

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L

From Ed showing us around the property…

From Ed showing us around the property to Nikki dealing with all communication and documentation, easy to communicate friendly and professional. Nikki has supported us throughout the whole process answering any questions we had.

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NC

Really helpful staff - Abi was great

Really helpful staff, Abi was lovely and ever so helpful. Nothing was too much to ask! Great estate agents. Fully recommend :)

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M

Great agent!

Great agent!

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