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Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
Our move (over the last 10 months!) has been littered with issues from the start with a couple of fall throughs. Other Agents and solicitors throughout the chain failing to communicate and often everyone being left in the dark. As we were moving to a new build 200 miles away it has been a very stressful time. Having an Agent that was contactable and reliable was a huge benefit. Mark Horn at Warfield pulled out all the stops to make our move happen. He resold our house within 48 hours of the original sale falling through! Should have used Prospect Warfield from the start.
A big shout out to Abi H who made mine and my partners experience viewing a house amazing. As first time buyers we had a lot of questions and she gave us her full attention whilst we viewed the property.
Great experience overall! Thank you Abi H!
Thank you so much to Beth for all of her help with my first house purchase! Beth was great throughout, always kept me updated, always responded promptly and did a great job at chasing the solicitors and pushing things through as quickly as possibly! She made the whole experience feel smooth sailing! Would highly recommend prospect :)
Beth was a delight to deal with. She went above and beyond to close the sale. She constantly followed up with the lawyers of both parties to meet the deadlines. Kept everyone updated. The effort she put in, felt like she is selling her own house and not just doing a job
We had an awful journey buying our home but from an unsuccessful viewing 12 mnths ago, Beth remembered our preferences and personally called us when the ideal home came onto her radar and she secured it for us. A turbulent sale process but Beth kept us up to date every step of the way, even in the evenings.
Thank so much Beth for helping us find our new home. ⭐️⭐️⭐️⭐️⭐️
We dealt with Beth Murphy in the Wokingham branch for our purchase and was very impressed with how on the ball she was. I'd often get calls from Beth before any solicitors to keep me in the loop and to keep me up to date on what she had been chasing. Very smooth!
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