Review summary

Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

L
Beth and Bekah were brilliant at…

Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!

DB
Flat purchase

Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!

S
Excellent service

Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.

LF
Great experience with Prospect on our…

Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.

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All reviews

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Showing 11 - 20 of 996 reviews
TN
5 out of 5 stars

Charlotte was brilliant and very…

Charlotte was brilliant and very helpful. She was friendly and informative we fell in love with the property instantly. Unfortunately we couldn’t secure it due to our circumstances, but it was honestly amazing. We will definitely contact Charlotte again in the near future and go back to the agency for more rental flats.

Date of experience: July 5, 2025

TW
5 out of 5 stars

Beth has been absolutely amazing

Beth has been absolutely amazing – always super friendly and incredibly quick to respond, even outside of working hours! We had a wonderful experience with Beth during the purchase of our first home. She made everything so easy and smooth, and it really felt like she genuinely cared. Beth was a pleasure to work with, and we’d happily recommend her to anyone looking to purchase a home!

Date of experience: July 5, 2025

S
5 out of 5 stars

Relocation

Beth Murphy was simply amazing keeping us up to date with our house purchase. I can't rate her highly enough. Without her working tirelessly in the background I don't feel we would have had our successful house move. She went above and beyond and is a real asset to Prosoect Estate Agents. Thank you Beth.

Date of experience: July 4, 2025

DB
5 out of 5 stars

Charlotte was a great support to find…

Charlotte was a great support to find our new home for the family. The process has been very organized.

Date of experience: July 4, 2025

MA
5 out of 5 stars

We had a wonderful experience with Beth…

We had a wonderful experience with Beth during the purchase of our first home. She was on top of everything and made sure we completed by our expected date. Beth was a pleasure to work with and would recommend her to anyone looking to purchase a home

Date of experience: July 4, 2025

MS
4 out of 5 stars

Beth and Michael teamed together to…

Beth and Michael teamed together to drive our sale through. Beth targed the correct clients and positioned our property at the right level to sell. Michael coaxed the sale to the end making up for our buyers poor solicitor performance and helped to keep the chain moving to closure. Overall, a great team performance by Prospect Estate Agency.

Date of experience: July 4, 2025

CC
5 out of 5 stars

Beth and Michael give us a good…

Beth and Michael give us a good experience in this purchase and kept us updates even out of the working hour. We can completely rely on them.

Date of experience: July 4, 2025

AM
5 out of 5 stars

True to their word

Beth Murphy was brilliant during the sale of our property. Always quick to respond to queries and kept us well informed during the whole process. We had been struggling to sell with another agent and switched to Prospect as they said they could sell within a certain timeframe which they did :-)

Date of experience: July 3, 2025

M
5 out of 5 stars

working with prospect was very easy

working with prospect was very easy, they negotiated well on our behalf. when there were delays elsewhere in the chain Prospect helped by chasing and keeping us updated. it was a good experience

Date of experience: July 3, 2025

MF
5 out of 5 stars

Excellent Service

Beth and Michael provided an excellent service and kept us informed even when on holiday or out of hours. Highly recommended. In a stressful time, they went over and above to drive things forwards for us

Date of experience: July 3, 2025

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