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Review summary
Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
Our experience of selling our house was made so much simpler by Prospect. I would really like to mention Demi and Shaun as they were really good through out the process.
Charlotte Morgan and the prospect estate team went above and beyond to facilitate our rental move to the Wokingham area, offering a friendly and professional service. I would recommend to anyone searching for there next rental property.
Beckie has provided excellent customer service throughout the time she has helped to manage my property. Always responsive and available she has gone above and beyond to ensure that the property management has gone smoothly.
I have been dealing with Beckie Baxter who is managing the letting of my properties with Prospect for more than 10 years. Beckie has been very efficient in dealing with the tenants and myself in a professional manner. She is very well organised and fair to both the tenants and landlord. In fact, I have felt the same with everyone I dealt with Prospect team in terms of letting and sale of properties including Harry Pangborn, Ricky Hobbs, and Chloe Hoptroff MARLA, and I am planning to continue working with the Prospect team.
Great Service Levels by Beckie Baxter @ Prospect Property Team
I have been dealing with Prospect for a number of years and I bought, sold and let property with them. Of all the good people I dealt with, I strongly recommend Beckie Baxter @ Property Portfolio Management Team for a 5 star customer service. Beckie has always been extremely professional, friendly and understanding with great communication skills.
Buying a house has never been this simple. Prospect has been expectional throughout. A big shout out to Demi. She goes above and beyond to ensure customers have everything for a smooth transition into their new home. Thank you Prospect once again.
I wouldnβt hesitate recommending prospect very happy . especially with Demi (Aldershot) has kept us updated every step of the selling process . She has been AMAZING and has made the whole process as stress free as possible
thank you Demi π
Demi has been a delight to deal with!
No queries to small or trivial, always keeps us upto date with move progress and brings a fresh βcan doβ attitude to her work.
We are letting our property through Prospect in Bracknell. The communication with all the team members has been excellent from day one. Beckie Baxter is our property manager. We are thoroughly pleased with the excellent service given, most notably Beckies timely and clear communication. She responds quickly and explains things well, whilst proactively managing the various tasks that come with lettings management. We highly recommended both Beckie & Prospect lettings. Thank you
Had a very great experience every time Iβve used Prospect over the last few years.
It started with the sale of a house and we have gone on to build a great relationship and I have purchased several houses through them now.
Demi (Aldershot ) in particular was amazing and always went above and beyond to make the processes easy and stress free.
I wouldnβt hesitate in recommending Prospect to anyone one personally or professionally.
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