Review summary

Premier Property Lawyers is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

RL
I really appreciate how easy and…

I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.

C
Excellent Service

This is the first time that I have used a remote legal service through the Estate Agents to sell a property. I found the β€˜e-Way conveyancing made easy’ system to be easy to understand & navigate. All documents were completed or uploaded to my system record together with all corrrespondence. Communicating by email with our Conveyancer, Shirley, was convenient & efficient with responses & updates received in a timely manner. In addition, Shirley was easy to talk to by phone, when required, she kept me updated at all times and clarified any queries that I had. I would definitely recommend this legal service.

JS
Very patient with an old lady who has…

Very patient with an old lady who has never had to sell a house before

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All reviews

1,000 total β€’ Write a review

Showing 831 - 840 of 996 reviews
RW
5 out of 5 stars

Efficient and friendly service

Their website is very convenient since it has all of the information about your case in one place, so it's easy to keep track of progress and find correspondence. Natasha Bamford was friendly and enthusiastic.

Date of experience: May 1, 2025

DL
5 out of 5 stars

Great online service with added human connection …

Great online service with added human connection . Service easy to use on the eway platform very simple steps to follow . Lawyers very professional and personable adding that human touch to the online transaction . Highly recommend

Date of experience: May 1, 2025

VC
4 out of 5 stars

The team help with everything

The team help with everything. Easy to understand, clear explanations.

Date of experience: May 1, 2025

FW
5 out of 5 stars

When the going gets tough, ...

Even though the local council made a hash out of it, Natasha persisted, kept on it to make sure the deeds would be correct in the end. Even though I initially wasn't sure to go with a big company like PPL, having Natasha look after our case personally was very reassuring. Thank you.

Date of experience: May 1, 2025

LB
5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Easy portal to use and review any actions. Great personal service from Hope Johnson in particular who was always helpful, responsive and happy to help.

Date of experience: May 1, 2025

RF
5 out of 5 stars

such as "your quick response to…

such as "your quick response to queries," "clear explanations of complex legal terms.

Date of experience: May 1, 2025

ML
5 out of 5 stars

Re-mortgage conveyance

Victoria Hanlon was great from start to finish - very responsive and super helpful. The eway portal was really clear on what needed to be done next! Great experience!

Date of experience: May 1, 2025

DK
1 out of 5 stars

Get what you pay for?

Reading the reviews there seen to be 2 experiences at each end of a spectrum. Unfortunately ours is at the 1 star end of the spectrum. After 3 months the initial enquires haven't been sent due to a 'data migration' issue. There doesn't seem to be any way to resolve or escalate this so the chain is failing due to the pack of any progress due to Premier Property Lawyers. Emails and calls go unanswered. There is no progress update. I would not recommend using their services at all.

Date of experience: May 1, 2025

AW
5 out of 5 stars

The process was made as simple as possibly for a first time seller at a difficult time.

The process was made as simple as possible for my first time going through this at a difficult time. Hayley was very supportive and helpful with updates and keeping things moving in the background. Overall very happy

Date of experience: April 30, 2025

SM
1 out of 5 stars

Incompetent

Thank you for being completely useless which ended up in collapsing the chain, we have found a better property now. If you would like to go in circles with an awful communication and wait until someone loses a patience and breaks the chain then I recommend Premier Property Layers

Date of experience: April 30, 2025

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