Review summary

Premier Property Lawyers is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

RL
I really appreciate how easy and…

I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.

C
Excellent Service

This is the first time that I have used a remote legal service through the Estate Agents to sell a property. I found the ‘e-Way conveyancing made easy’ system to be easy to understand & navigate. All documents were completed or uploaded to my system record together with all corrrespondence. Communicating by email with our Conveyancer, Shirley, was convenient & efficient with responses & updates received in a timely manner. In addition, Shirley was easy to talk to by phone, when required, she kept me updated at all times and clarified any queries that I had. I would definitely recommend this legal service.

JS
Very patient with an old lady who has…

Very patient with an old lady who has never had to sell a house before

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All reviews

1,000 total • Write a review

Showing 271 - 280 of 996 reviews
SM
5 out of 5 stars

Five Star Service

From first contact with PPL I have received nothing but a positive, professional service. My assigned Conveyancer Amy Holt has been brilliant & worked hard to balance a complex chain with endless enquires & contracts. Amy has taken time to explain the processes & always responds quickly to any queries I may have promptly either by email or phone. Thank you Amy for your hard work on my behalf. Here’s to a speedy exchange & completion !

Date of experience: June 23, 2025

ac
3 out of 5 stars

Waiting for response from phone call…

Waiting for response from phone call from Friday afternoon until Monday late afternoon. I was trying to do as requested and pay land registration fee.

Date of experience: June 23, 2025

J
4 out of 5 stars

Sale of 6 Clay Close

Overall it felt like a professional service, somewhat disappointed that most contact was through emails rather than a more direct personal telephone conversation. As this is a service most people will only use a handful of times it’s hard to compare. The online portal made it clear what was required though it meant if one of us had looked at an update the system the other couldn’t easily tell what was viewed by whom and when. The rush towards the stamp duty change meant momentum was lost in the chain, we could have completed a month earlier than we did.

Date of experience: June 23, 2025

ke
5 out of 5 stars

Good professional service

Good customer service, quick communication and professionally done work for the sale of our property.

Date of experience: June 23, 2025

Y
5 out of 5 stars

Superb remortgage conveyancing

Prompt, proactive, fairly priced and effective. Superb remortgaging conveyancer, professionally guided us throughout the process. An easy to use web portal to track it all.

Date of experience: June 23, 2025

DW
5 out of 5 stars

Had a lovely chat with Lucy

Had a lovely chat with Lucy, she was polite and really helpful in giving us all the answers to our questions.

Date of experience: June 23, 2025

KR
5 out of 5 stars

Donne Hale - Review

Donna handled our sale and purchase by providing a friendly, approachable and very professional service. She kept us up to date with the progress. She was always available and when she said she would come back to us with information or answers she always did. I wouldn't hesitate to recommend Donna to friends and family. Thanks again Donna. You have been brilliant.

Date of experience: June 23, 2025

B

Ben

US

5 out of 5 stars

Louise was quick to answer any…

Louise was quick to answer any questions we had and the online dashboard is very clear on items left to complete :)

Date of experience: June 23, 2025

PB
5 out of 5 stars

Sale of Brookfurlong

Christi Hayes excellent. Always responded to my questions promptly.

Date of experience: June 23, 2025

cl
5 out of 5 stars

Buying my first home

Had a great solicitor who helped me with any queries and kept me updated on all transactions. Made paper work easy for me to understand. Friendly and easy to communicate with. Was very professional. Want to say a big thank you to Sonali for getting me through this

Date of experience: June 23, 2025

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