Very helpful and professional
Very helpful and professional
4.5
Excellent
1,000 reviews
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Review summary
Premier Property Lawyers is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
I really appreciate how easy and…
I really appreciate how easy and pleasant Laura and Quinton made everything and the EWay app definitely helps simplify everything.
Excellent Service
This is the first time that I have used a remote legal service through the Estate Agents to sell a property. I found the ‘e-Way conveyancing made easy’ system to be easy to understand & navigate. All documents were completed or uploaded to my system record together with all corrrespondence. Communicating by email with our Conveyancer, Shirley, was convenient & efficient with responses & updates received in a timely manner. In addition, Shirley was easy to talk to by phone, when required, she kept me updated at all times and clarified any queries that I had. I would definitely recommend this legal service.
Very patient with an old lady who has…
Very patient with an old lady who has never had to sell a house before
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All reviews
1,000 total • Write a review
Showing 261 - 270 of 996 reviews
AB
Charlie was absolutely fantastic…
Charlie was absolutely fantastic throughout. Always answered any queries promptly whether aphone or email and always friendly as well as professional.
Date of experience: June 24, 2025
CC
So far so good
So far so good, responsive and quick
Date of experience: June 24, 2025
KC
I would not recommend this company
We used this company 8 years ago and they were great, helpful and efficient on our move across country. Fast forward 8 years and our experience was shocking. Communication was dreadful, first Conveyancer just disappeared, they didn't even start the process for our purchase and our seller nearly pulled out. Second Conveyancer was initially OK but then also disappeared, leaving us between exchange and completion with questions and i had to call every number i could find online to talk to someone. Emails ignored, calls never returned. No one even knew if my Conveyancer was on holiday or not. eWay was not kept updated which was frustrating. We was left researching everything we were told and mostly the information was wrong - they didn't seem to be able to interpret the difference in rules in Wales. Left me very stressed and i am still recovering 3 weeks later. Our purchase was fairly complicated - but our sale was straightforward - they were not very good at either. Since completion we have received calls - up to 3 a day - asking for a review, wish that level of communication was there when we needed it. The positive reviews I am reading seem to be about a different company as my experience was so different.
Date of experience: June 24, 2025
BB
I had a great experience working with Jamie Morgan
I had a great experience working with Jamie Morgan. She provided fast, efficient service and was always clear and responsive in their communication. I felt informed and supported every step of the way. Highly recommend for anyone looking for reliable legal help!
Date of experience: June 24, 2025
M
Maggie
US
Reassuring
Amy Holt and her team have helped to make what we hope will be our last move as pleasant as it can be showing professionalism and consideration for our age and lack of techno knowledge. Posting paperwork to me prior to my eye op which I was most grateful and showed kindness and understanding throughout. Amy Holt kept us informed at all times ensuring a smooth transition.
Date of experience: June 24, 2025
SC
Jamie made the whole process incredibly…
Jamie made the whole process incredibly straight forward, updated me all the way through and a support and sounding board for me. I would highly recommend.
Date of experience: June 24, 2025
BR
Great communication
The app is very easy to use and great to see how mich progress has been made in each area. They have good communication and has made the process so far very straight forward.
Date of experience: June 23, 2025
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