Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

JM

James Mulholland

5 out of 5 stars
Easy to use website

Easy to use website, could track parcel and change delivery If required

SR

Susan Roberts

5 out of 5 stars
Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

Company details

Information provided by various external sources

No description available yet.

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All reviews

1,000 total • Write a review

Showing 241 - 250 of 996 reviews
mm
5 out of 5 stars

Pillows

Just the right firmness

Date of experience: May 26, 2025

J
5 out of 5 stars

Excellent support…

Very fast delivery of soft and firm pillows. Both give excellent support.

Date of experience: May 26, 2025

VO
5 out of 5 stars

Really Nice pillows

Easy to order, quick to arrive. Lovely pillows.

Date of experience: May 26, 2025

EC
5 out of 5 stars

Excellent pillows and duvet

The most comfortable pillows and the duvet is puffy, light and beautifully warm. Would recommend pillows and duvet.

Date of experience: May 26, 2025

RR
4 out of 5 stars

Great comfy pillow and efficient…

Great comfy pillow and efficient delivery but costs a little bit more for what it actually is. It's not a luxury pillow as Premier Inn brand is not a 5-star chain but certainly does the job!

Date of experience: May 26, 2025

J

JM

US

3 out of 5 stars

Delivery personnel could have been more careful

The arrangements were good and delivery was on time but the delivery personnel could have been much more considerate of our property.

Date of experience: May 26, 2025

I
5 out of 5 stars

Prompt and efficient service Mant…

Prompt and efficient service Mant thanks.

Date of experience: May 26, 2025

MB
5 out of 5 stars

Great pillows

Great pillows

Date of experience: May 26, 2025

LM
5 out of 5 stars

Pillows and Duvet Set

Amazing pillows and duvet. So comfortable

Date of experience: May 25, 2025

c
5 out of 5 stars

New pillows

Very easy to order arrived in good time, very nice and comfortable pillows lovely to have pillow protectors as well, very happy all round.

Date of experience: May 25, 2025

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