Review summary

Premier Inn at home is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Easy to use website

Easy to use website, could track parcel and change delivery If required

Pillow's exactly what I wanted

Easy website Fantastic products Brilliant service

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All reviews

1,000 total • Write a review

Showing 231 - 240 of 996 reviews
MM
5 out of 5 stars

Bedding bundle

Bought a bedding bundle from this company and I would definitely recommend them. Great delivery,kept up to date on my delivery. My quilt and pillows are great quality and very snuggly. I am very pleased with my purchase and I wouldn’t hesitate to buy from them again. First class service. One happy customer

Date of experience: May 28, 2025

LN
5 out of 5 stars

Super Comfy

Best night's sleep in ages! I kept reading great reviews for Premier Inn pillows and after spending money on other pillows but not getting the comfort promised, I decided to give these a go and it was the right decision, very comfortable and I have been sleeping so much better.

Date of experience: May 28, 2025

S
5 out of 5 stars

Great price good quality and just like…

Great price good quality and just like the hotel ones amazing

Date of experience: May 28, 2025

GM
4 out of 5 stars

Quick delivery

Quick delivery I usually go for the firm pillows but I had a issue with my last one being it had a lump in the middle and gave me headaches, so I thought I’d try the soft ones and these were far too soft as my head had no support and gave me neck and headache so back to the firm until I find the right one.

Date of experience: May 27, 2025

mi
5 out of 5 stars

Delivery was ahead of time very good

Delivery was ahead of time very good

Date of experience: May 27, 2025

M
1 out of 5 stars

We ordered the pillows because they are…they are advertised as soft we found them really hard

We ordered the pillows because they are advertised as being soft but we couldn’t sleep with on them we found them to be really hard and uncomfortable

Date of experience: May 27, 2025

TB
3 out of 5 stars

Buying a mattress and the bedding was…

Buying a mattress and the bedding was very difficult because they have different suppliers. I was being told my password was incorrect and I used two different email addresses in the end to sort it out.

Date of experience: May 27, 2025

Bv
5 out of 5 stars

Quick delivery of very comfortable…

Quick delivery of very comfortable pillows

Date of experience: May 27, 2025

CM
5 out of 5 stars

Quick delivery

Quick delivery

Date of experience: May 27, 2025

jc
5 out of 5 stars

Lovely snuggly duvet and pillows very…

Lovely snuggly duvet and pillows very comfortable, duvet definitely for a cold winter and soooooo snuggly . Roll on winter so I can use as I’ve now got it in storage.

Date of experience: May 27, 2025

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